Allied Health Office Administrator

4 weeks ago

Mudgeeraba, Australia Ladybug House Full time

Ladybug House are family owned and run paediatric clinics incorporating both speech pathology and occupational therapy located in Melbourne and the Gold Coast. We take a holistic approach to our therapies, incorporating the child and their family with care and respect. We are passionate about the work we do and the contribution we make to each other, the families we support and the community. Like any family would, we openly share resources and knowledge within our team and support each other to grow and evolve as practitioners with confidence to best serve our patients. Now, we are looking to expand our clinic family with the addition of an Office Administrator

**This position is all about**:

- Providing high quality care to our patients and their families
- Supporting families to book and attend sessions during all touchpoints of their care
- Supporting Speech Pathologists and Occupational Therapist in the day to day work that they do

**Our ideal new addition**:
You will be motivated to gain valuable exposure to a clinic environment, perhaps while studying Speech Pathology or Occupational Therapy, as well as being driven to positively contribute to our supportive team environment. You will be empathetic and understanding with a strong focus on providing solutions for our patients. Most of all, you’re passionate about providing excellent and compassionate care to children and their families.
- Understanding of Speech Pathology or Occupational Therapy treatments and therapies (would suit a second or third year student, or similar experience)
- Excellent time management and organisational skills
- Excellent attention to detail
- Exceptional interpersonal skills - able to communicate with a range of stakeholders on varied levels
- Blue Card/Police check/NDIS Screening Check
- Permanent working rights with no restrictions

**Key Duties**:

- Managing enquiries and visitors to the clinic with excellent customer service
- Providing high quality service and presentation - in clinic and via written and verbal communication
- Taking payments over the phone and in person using eftpos
- Demonstrate strong knowledge of services
- Following and upholding policies including cancellation policy
- Entering data accurately into practice management software
- Order stock and supplies as required
- Providing general administrative and systems support to the team

**Why join Ladybug House?**:

- Flexible work hours to fit in with your study
- Be part of a small, respectful and growing team
- The opportunity to work in a specialised team supporting children to be their best

If you’ve been nodding to all of the above and you’re ready to join a team where you can grow and provide support to children and their families, we would love to hear from you

Applications considered immediately

**Job Types**: Part-time, Casual
Part-time hours: 15.2 per week

**Salary**: From $50,000.00 per year

**Experience**:

- previous work: 1 year (required)

Work Authorisation:

- Australia (required)

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