Specialist, Incident Management&recovery

12 hours ago

Sydney, Australia NSW Government -Corporate Services Full time

**Opportunity to make a real impact, shaping the future of NSW**:

- **Support a small but dynamic and effective team**:

- **Excellent Permanent Full Time opportunity to showcase your incident management, cyber security operations and stakeholder engagement skills**

**About us**

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do - and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas across NSW - and you have the chance to be part of creating a lasting legacy that will benefit generations to come.

Find out more about Transport for NSW

**About IT at TfNSW**

TfNSW’s IT group provides the tools, information and services that enable 30,000 employees to deliver a smart and efficient transport network. We bring the future to our people by delivering innovative solutions and minimising business disruptions, building an engaged and connected workforce through tech-enablement. This is an exciting time to join the team, with a committed annual investment of $700m for progressive technology projects including bots, apps, AI solutions, autonomous 3D mapping drones, cybersecurity and transforming cameras across our network.

**The opportunity**

Right now, we have a rewarding opportunity for a **Specialist Incident Management and Recovery** to join our Greater Sydney IT Portfolio team on a **Permanent Full** **Time Basis in Burwood.** This exciting opportunity will see you provide specialist advice and skills to ensure the successful implementation, delivery, and continuous improvement of cyber defence, risk and resilience services across the Greater Sydney IT Portfolio. Please note that the team operates in a hybrd envireonment and w**ork from home option is available.**

**A part of this role includes being available for 24X7 On call support as part of Cyber Security Operations team.** We are looking for someone who can act as a reliable point of escalation for service incidents.

**What you will be involved in**:

- Lead incident & crisis (emergency) management, undertake tasks as directed to assist in the resolution and recovery from a crisis event.
- Maintaining exceptional service quality and keeping our clients and business partners satisfied will be your top priority
- Establish policies, systems, and procedures and monitor compliance with these.
- Analyze and report trends in incidents and contribute to the service improvement roadmap. Develop, maintain and test Incident Response plan(s), procedures, and playbook
- Maintaining up-to-date knowledge and understanding of the rapidly evolving cyber security, risk, and resilience landscape, including threats, technologies, policies, and regulatory environment and how changes affect the organisation
- Demonstrate a strong client focus and professional approach when communicating with customers, partners, and internal staff

**About you**
- Demonstrated skill and experience in the delivery of cyber defence, security, risk and resilience services.
- Experience supporting and leading Cyber Incident Response (IR) and Threat Management (detect, respond and recover)
- Proven ability to work with individuals and organisations from all backgrounds and industries, and have excellent verbal and written communication skills
- Knowledge of the cyber threat landscape, as well as tools and methodologies
- Strong problem solving and analytical skills.
- CISSP preferred but not essential
- Are process driven, clear communicator and skilled problem solver, able to navigate through ambiguity in a calm and methodical manner to make data driven, risk sensitive decisions
- Client focused with strong communication and presentation skills
- Highly motivated, have a can-do attitude with a lot of confidence
- You are a collaborator but always looking to how we can do things better
- Able to operate with autonomy in determining day to day work priorities within the context of an agreed work plan

**Salary and Benefits**

The salary for this position is Grade 9 ($142,178 to $159,238) per annum plus superannuation and leave loading.

**We’re an inclusive and flexible workplace**

Here at Transport, we want our workforce to reflect the communities we serve by being an inclusive, diverse and flexible place for all our people.

We offer a range of flexible work and leave options for our people. These options depend on yo

  • Retirement Specialist

    13 hours ago

    Sydney, Australia AMP Full time

    Retirement Specialist If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...

  • Product Manager Term Deposits

    3 weeks ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** Everyday Banking Tribe is responsible for development, distribution, and servicing of deposit products, including payments. The purpose of this role is to contribute to the achievement of Everyday Banking Product team growth ambitions and desired customer outcomes. You will be responsible for product development, management and...

  • General Manager Risk, Compliance

    4 weeks ago

    Sydney, Australia AMP Full time

    General Manager Risk, Compliance & Policy If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be....

  • Mobile Application Developer

    3 days ago

    Sydney, New South Wales, Australia AMP Full time

    AMP OverviewAMP is a leading company in AU, continuously growing and innovating. We are dedicated to creating cutting-edge technology solutions that make a real impact.We are passionate about disrupting the industry with innovative products that cater to small businesses and everyday Aussies. Our team of experts is committed to delivering exceptional...

  • Partner Growth Specialist

    4 days ago

    Sydney, New South Wales, Australia Culture Amp Full time

    Culture Amp is a pioneering employee experience platform that's revolutionizing how companies create a better world of work. We're now seeking an experienced Partner Growth Specialist to help drive the growth of our channel partnerships. As a key member of our Partner Up strategy team, you will be responsible for accelerating our mission to impact the lives...

  • Assistant Product Manager Lending Product

    4 weeks ago

    Sydney, Australia AMP Full time

    Assistant Product Manager Lending Product Development If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services...

  • iOS Mobile Engineer

    3 days ago

    Sydney, New South Wales, Australia AMP Full time

    This is a iOS Mobile Engineer role with one of the leading companies in AU right now -- AMP -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at AMP **We built it. We launched it. Now, we run** Twelve months ago, we started with an idea: to disrupt the industry with a...

  • Team Co-ordinator Retention

    4 weeks ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** The Team Coordinator is integral in ensuring the delivery of our service offering. The role will support the Senior Manager Retention to ensure that the team and individuals meet operational scorecard objectives and coordinate the workflow. Lending is responsible for AMP Bank’s practice/ broker finance, retail product manufacturing,...

  • Software Developer

    2 days ago

    Sydney, New South Wales, Australia AMP Full time

    We're seeking an exceptional Android Engineer to join our team at AMP. As a key member, you'll play a pivotal role in developing and enhancing our brand new mobile banking Android application, leveraging Starling's cutting-edge technology platform.About the Role:Contribute to the development of our Android app and internal toolingMake enhancements to the...

  • Workplace Support Services Manager

    4 weeks ago

    Sydney, Australia AMP Limited Full time

    **Workplace Support & Services Manager **9 Month Fixed Term Contract If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what...

  • Android Engineer

    2 days ago

    Sydney, New South Wales, Australia AMP Full time

    This is a Android Engineer role with one of the leading companies in AU right now -- AMP -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at AMP **We need industry stirrer-uppers** You know: non-conformers. Those who are compelled to do something different. Who care enough...

  • Banking Technology Specialist

    2 days ago

    Sydney, New South Wales, Australia AMP Full time

    A World-Class Technology ExperienceAt AMP, we are dedicated to creating a world-class technology experience that sets us apart from the competition. As an iOS Engineer, you will play a key role in shaping this vision by developing and enhancing our mobile banking iOS application.You will work closely with our cross-functional teams to ensure seamless...

  • Incident Manager

    11 hours ago

    Sydney, Australia Protecht Group Full time

    Exciting role in a high performing Infrastructure team - Bring your passion for all things technical - Great work / life balance **_ About us_** We are Protecht - a fast growth Governance, Risk & Compliance (GRC) SaaS vendor. We provide world-class enterprise risk management, compliance, training, and advisory services to over 300+ customers across various...

  • Claims Capability Coach-superannuation Operations

    3 weeks ago

    Sydney, Australia AMP Full time

    Claims Capability Coach-Superannuation Operations If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services...

  • Data Privacy and AI Specialist

    19 hours ago

    Sydney, New South Wales, Australia Culture Amp Full time

    This is an exciting opportunity to join Culture Amp's Legal team as a Data Privacy and AI Specialist. As a key member of our team, you will play a critical role in advising on data privacy aspects of the business, including product development, integrations, sub-processors, vendor engagement, and data subject access requests.The ideal candidate will have 3-5...

  • Incident Response

    4 weeks ago

    Sydney, Australia Bank of America Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates...

  • Incident Management Specialist

    4 weeks ago

    Sydney, Australia Telus Health Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Chief Cyber Security Strategist

    3 days ago

    Sydney, New South Wales, Australia Culture Amp Full time

    Job Description:Culture Amp is looking for a talented Associate Security Architect to join the Security Team. This role plays a key part in securing the operations of the business.As an Associate Security Architect, you will support our business to leverage leading-edge technologies and provide security guidance to our product teams as they develop...

  • Quality Analyst

    3 weeks ago

    Sydney, Australia AMP Full time

    Quality Analyst If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Quality Analyst

    1 week ago

    Sydney, Australia AMP Full time

    Quality Analyst If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...