Administrator - Quality

3 weeks ago


Sydney, Australia Ventia Pty Limited Full time

Small & supportive team vibe that are apart of one of the largest essential services in Aus & NZ
- Flexible working conditions - remote working and choose your own hours
- Internal career opportunities

**About the role**:
We have an exciting opportunity for a permanent full time Administrator to join the Quality team on Ventia’s Land and Housing Contract for an immediate start.

As an Administrator - Quality at Ventia, you will assist in the development, maintenance, and implementation of quality management systems, ensuring documents, work instructions and workflows are updated and comply with Ventia and contract requirements.

**What you will be doing**:

- Ensure Notice defects are rectified within SharePoint/SAP to meet Service Level Agreement timeframes
- Assist on Quality Team to the ongoing training of operations staff & subcontractors through presentation and participation in toolbox meetings, workshops and other related activities
- Raise data reporting, analyse and monitor notice KPIs
- Filing and archiving relevant documentation
- Checking and editing documents for accuracy and compliance

**About you**:

- Advanced Microsoft Excel skills - pivot tables, vlookups and formulas
- SAP knowledge is desired but not essential
- Have a strong attention to details and be able to prioritise tasks
- Well-developed interpersonal communication skills - both written and verbal

**What We Offer You**:
Ventia have partnered with some reputable organisations to be able to offer discounts on Health Insurance, Banking (new home loans, credit cards, everyday bank accounts), flights & accommodation, car hire, car leasing and much more, we also offer the following:

- Flexible working conditions - remote working and choose your own hours
- Small & supportive team vibe that are a part of one of the largest essential services in Aus & NZ
- Internal career opportunities
- We take our people's careers seriously, helping them to learn and grow
- There's nothing more important to us than keeping our people and the public safe
- We look after each other and foster our people's wellbeing

**How to apply**

**About Ventia's Land and Housing Contract**:
Managing NSW Land and Housing Corporation assets, we care for some of Australia’s most vulnerable citizens.

Our work involves maintenance services (planned and reactive) and emergency call out, using our Sydney-based National Call Centre which takes calls directly from residents and actions them right through the process.

Through our call centre and pre-accredited and credentialed contractors, we manage repairs from first call to completion, delivering great results for residents.
- 65,000+ properties services across metropolitan NSW
- 2,300+ workforce
- Manage approximately 130 subcontractors

Quality & Compliance is integral to drive best practice and continuous improvement across the entire contract.

**Diversity**:
We acknowledge the importance of our people’s diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Position Reference Number: 150329

**Job Segment**:Call Center, ERP, SAP, Quality Manager, Banking, Customer Service, Technology, Quality, Finance


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