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Specialist Support Coordinator

1 month ago

Thornbury, Australia Melbourne City Mission Full time

**About the Opportunity**
To deliver quality Support Coordination for participants with a disability utilising a specialist approach and support participants with high complex needs and/or experiencing high levels of risks with the aim of reducing complexity, building capacity and resilience, and assisting to connect with supports.
Specialist Support Coordinators work in a way that is reflective and grounded in our organisational values and principles. Through building relationships, we follow best practice approaches and are accountable for the delivery against outcomes identified by participants.
Duties of this role may include but are not limited to the following:

- Perform Specialist Support Coordination to assist participants in implementing their NDIS plan.
- Coordinate services in participants’ NDIS plans including the management of complex multi-disciplinary teams.
- Deliver high quality services in a timely manner including mandatory reporting to the NDIA and meeting MCM guidelines.
- Provide advice and consultation with participants, their families and other stakeholders in response to complex and challenging situations.
- Develop action plans following consultation with participants, their families and other stakeholders to resolve challenges arising from complexity.
- Provide support and advice to other support coordinators in relation to support coordination delivery.

**About You**
We are looking for someone with:

- Expert communication (both written and oral) skills and able to manage complex relationships
- Flexible and able to work effectively within a changing environment
- High computer literacy including proficiency in the Microsoft Suite
- A tertiary qualification in one of the below disciplines:

- Psychology;
- Occupational Therapy;
- Social Work;
- Speech Pathology;
- Other highly trained allied health profession;
- Developmental education; or
- Social and /or health science.

**Benefits of working with MCM include**:

- Diverse and inclusive organisation
- Attractive Salary Packaging benefits
- Supportive learning and development environment
- Culture of continuous improvement

**Essential**:

- Membership to with a regulatory body relevant to the tertiary degree (e.g. AHPRA, AASW)
- Minimum twelve months’ experience providing Support Coordination or Case Management with complex clients.
- Knowledge of National Disability Insurance Scheme and relevant legislation including the NDIS Act 2013 and Disability Act 2006.

**Screening Criteria**
- National Police check
- Working with Children check and NDIS Worker Screening check or ability to obtain
- Valid Victorian Drivers license
- Right to Work in Australia
- Up to date with COVID-19 Vaccinations or valid medical exemption
- MCM employees are required to be fully vaccinated against COVID-19.

**About MCM**
MCM is an* inclusive and equal opportunity employer* with a strong commitment to **safety.** MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Early Years, Disability, Homelessness, Palliative Care and Education.
**Our commitment to Diversity**
At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people.
**Our commitment to Safety**
MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

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