Client & Office Services Coordinator

2 months ago

Perth, Australia URBIS Full time

**Who we are**:
Urbis is people focussed, and we want the best for our team, our clients, and our communities. Our mission is about helping people create meaningful, sustainable cities & communities. We are a community of passionate problem solvers, sought out by clients for our fresh thinking and approach to their city-shaping projects. Here you will make a tangible difference and positive impact, while gaining incredible industry experience and broad ranging exposure to the most exciting work.
We pride ourselves on empowering our employees and supporting them to be the best they can be. You will have the benefits of salary continuance insurance, a generous parental leave policy for both primary & secondary carers, work life balance, health & wellbeing programs, extensive training opportunities and much more.
Urbis is an employer of choice for gender equality (EOCGE), recognised through the Workplace Gender Equality Agency (WGEA).
Urbis shaping Futures your way

**The Opportunity**:
We are looking for a proactive and experienced Client & Office Services Coordinator to join our Perth Office Services team. You will have the opportunity to provide excellent client-centric service to all stakeholders including clients, employees, and suppliers.
Using your demonstrated Concierge experience, you will be able to innovatively enhance the customer experience by exceeding customer needs, as well as manage and deliver exceptional onsite events.
You will ensure the daily operational effectiveness of the office is seamless, achieved through strong attention to detail, excellent personal organisational skills and time management.

**You will**:

- Provide a consistent and exceptional concierge experience to internal and external stakeholders, driving new and innovative ways to activate the office space.
- Manage and deliver exceptional onsite events for both clients and staff.
- Manage and coordinate all front of house facilities, meeting rooms, kitchen and break out areas.
- Partner with the Office Services Manager to ensure effective and efficient day-to-day operations of the office.
- Admin responsibilities including procurement and stock level management.
- Comply with all WH&S policies and procedures, reporting any identified hazards and incidents and contributing to the continuous improvement of Urbis Group WH&S practices.

**About You**:

- Demonstrated concierge/customer service experience and food and beverage operational standards.
- Demonstrated event planning and management experience delivering exceptional events and activities.
- Certificate(s) in Hospitality and RSA / Food Safety Training is preferred.
- Comprehensive knowledge, awareness and implementation of Workplace Health & Safety requirements.
- Competent in the use of Microsoft office suite (particularly Teams, Outlook, Word and Excel).

Why Urbis?
Urbis is an employer of choice for gender equality (EOCGE), recognised through the Workplace Gender Equality Agency (WGEA). The WGEA citation is designed to formally encourage, recognise and promote active commitment to achieving gender equality in Australian workplaces. This citation is the gold standard certification for employers who are committed to making positive, measurable improvements towards gender equality and only held by 129 organisations nationally.
Urbis is committed to fostering a work environment that is inclusive, supports flexibility, and welcomes diversity. We are proud to be an equal opportunity employer. Aboriginal and Torres Strait Islander people are encouraged to apply.
How to Apply?
Recruitment Agencies - thank you for thinking of us. We do endeavour to fill our opportunities through direct channels wherever possible, however, if we find that we do need agency assistance, we'll be in touch.

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