P&C Application Consultant

4 months ago

Melbourne, Australia Australia Post Full time

Opportunity to join a supportive & collaborative team with a fantastic culture
- Our team works in a hybrid model with 3 days in the office and 2 days WFH
- Support the resolution of HR Application issues and provide consultative guidance

**About the opportunity**

Fantastic opportunity for an Applications Consultant with expertise in HR Applications, to join our team. This role will support the resolution of production issues (e.g., configuration issues, data issues) and provide consultative guidance on the optimisation of our HR Applications which include SuccessFactors, DoneSafe, Avature, ServiceNow, and Qualtrics.

**What you’ll deliver with us**

**You’ll also**
- Communicate and collaborate to understand business needs and ensures customer teams understand plans, proposed solutions, and options.
- Identify and deliver opportunities for improvement within the constraints of business configuration and administration.

**About you**

You will have experience and exposure to consulting with technology and vendor partners in a third-party capacity and have an excellent understanding of P&C processes.

**You’ll also have**
- Fantastic communication skills, both written and oral with the ability to communicate in plain English to technical and non-technical stakeholders.
- Demonstrated experience in prioritising tasks and delivering to planned timeframes.
- 5+ years administering, supporting, and configuring SuccessFactors LMS (essential)
- Able to configure SuccessFactors modules demonstrated with the appropriate certifications.
- Demonstrate experience in effectively working with Technology teams by understanding technical context, constraints, and dependencies.

**How we’ll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety. We’ll help you develop your skills and steer along a career path that works for you.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
Our diverse and inclusive workplaces bring out the best in our people. We're all ages, genders and abilities, and we come from all walks of life. That’s how we deliver for Australia - together. We believe our business should reflect the diverse communities we operate in. See how we’re achieving that here.

We acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging. To find out more about our progress with reconciliation, watch this short video.

**One last thing

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