Fleet Officer

SYNOPSIS:
**Fleet Officer**
- **Full-Time, Permanent Role.**:

- **Up to $82,498.52 p.a. total salary package ($63,595.48 - $74,659.30* + 10.5% Super)**:

- **Attractive employee benefits - Flexible working arrangements, free parking, onsite gym, wellness program & more**
- P.A Pro-rata Dependent on skills and experience

**The City of Melville is a determined, passionate, and diverse workplace, with our staff at the core of what we do for our community**. As part of the City of Melville team, you will be rewarded with excellent working conditions and the following benefits to enjoy
- Structured professional development and study assistance programs.
- Employee wellness programs, flu shots and health assessments.
- Employee Assistance Programs, and a supportive leadership team.
- Free membership to our Gym, Pool, and Health Lounge facilities.
- Active social club.
- Generous purchase leave options.
- Superannuation up to 14% *conditions apply.

**We’re now seeking a proactive and enthusiastic individual to provide support to our Fleet Services.**

Under the guidance of the Fleet Coordinator, as our Fleet Officer, you will be responsible for
- Delivering excellent customer service and specialist fleet management support.
- Facilitating strong customer relationships and collaboration with team members.
- Creating consistent, high-quality service delivery throughout the fleet management lifecycle.
- Ensuring all queries are triaged effectively in communication with Fleet customers.
- Coordinating the day-to-day operations of the fleet office including;
- Vehicle registration.
- Fuel card management.
- Insurance claims.
- Updating and maintaining records and databases that are compliant with fleet systems and processes.
- Preparing toolbox meetings for the team.

**To be successful in this role, you will possess**:

- Experience in fleet services environment/management.
- Excellent customer service skills, with the ability to maintain relationships and work collaboratively with team members and other teams across the organisation.
- High quality specialist support to ensure enhanced quality service delivery throughout the fleet management process.
- Experience in analysis of systems and databases to generate reports that provide accurate advice and information for internal and external customers relevant to the fleet services function.

**Other skills**:

- High organisational and time management.
- Excellent customer service skills.
- Demonstrated experience in a customer focused environment.
- Demonstrated knowledge in the use of corporate and financial databases.
- Demonstrated experience in the use of Microsoft suite of products.
- Operate general workplace business equipment.
- Able to work autonomously and as part of a team.
- Ability to adapt to changing work situations and environments.

**For further information in regards to this vacancy please contact** - Paul Wylde - Fleet Coordinator - 08 9434 0706