Venue Managers

4 weeks ago

Liverpool, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**NSW, Western Sydney - Liverpool 2170**
- Great opportunity with a growing and entrepreneurial organisation
- Free facility access and great benefits
- Are you passionate about promoting aquatic and leisure activities to the community?
- Do you possess the skills and ability to lead, develop and build on an enthusiastic team?

**About You**

You have experience in planning and execution of operational, financial and people plans to achieve successful outcomes. Possessing strong communication skills, you are able to build rapport and positive relationships with people. Ideally you will have at least 2 years’ experience in managing a similar leisure or aquatic facility and 5 years’ experience in managing and leading teams.

With a flair and ability to positive influence and negotiate win-win outcomes, you lead by example. You are tech savvy and have a sound knowledge of health and safety legislation. You possess values such as integrity, excellence, courage, openness, respect, leadership and accountability. It's desirable you have a minimum 2 years’ experience in aquatic operations and a good understanding of local government and its processes.

**About the Sites**

In line with our commitment to operational excellence, safety and guest experience Belgravia Leisure’s largest Centres in Western Sydney, an exciting opportunity has arisen to lead our Centres.

The venues contains:

- Large Health Club & Group Fitness spaces
- Five bodies of water, including 50m Pool, 25m Pool, Leisure spaces, Spa and Sauna
- Strong Learn to Swim and Squad programs
- Gymnastics program
- 3-court multi-use stadium
- In-house cafe offering
- Creche
- Recently upgraded change rooms, foyer and internal cafe offering

**About the Role**

A rare opportunity for someone who is passionate about delivering the highest level of customer service to lead and manage our centres.

This is an exciting time for Belgravia Leisure as we look to appoint suitably qualified and experienced **Venue Managers** to build and lead passionate and engaged teams to further enhance the access to community leisure facilities in Sydney's fastest growing LGA.

As the Venue Manager you will be fully accountable for the facility’s operations, financial performance and program deliverables. You will deliver and drive exceptional customer service and a culture of innovation. The state of the art facility will be known for its access and inclusion with programs aligned to delivering the community health and wellbeing outcomes.

The Venue Manager will be a strong people leader who will be responsible for recruiting, developing and leading skillful and passionate teams. You will develop and execute plans through engagement with the leadership teams, key stakeholders and Council. With strong business acumen and experience in sales, financial and risk management, you will continue to drive the overall success of the centres.

The Venue Manager’s key accountabilities include:

- Ensuring the safety and well-being of visitors and employees through effective planning and oversight of polices, processes and procedures.
- Coaching and developing leaders to deliver KPIs through engagement, performance planning and individual development plans.
- Leading a high-performance community minded culture through highly visible and hands-on leadership and team engagement.
- Achieving budget performance, program and diversity targets.
- Maintaining a high value relationship with our council partner.
- Implementing a high value customer service proposition that addresses the needs of the client base.
- Recruitment of energetic, diverse and passionate employees as required to compliment the team and the vision for the Centre.
- Training and development of staff to ensure staff have the required knowledge and capability levels to carry out their work and achieve their objectives.
- Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.
- Maintain facilities to approved standards in line with contract requirements.

**About the Perks**

With an attractive salary to attract the right applicant you will be eligible to earn a bonus of up to 10% of your salary by achieving your key performance indicators. As a staff member of Belgravia Leisure you will also have access to all the leisure facilities in the Sydney Metro area.

**About the Qualifications**
- National Police Check*
- Working with Children Check*
- Current CPR Certificate*
- Current First Aid Certificate (Level 2)*
- Pool Lifeguard qualification*
- If you do not currently hold these qualifications you must be willing to acquire.

**About the Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia

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