Operations Leader

2 weeks ago

Melbourne, Australia Aurizon Full time

Job Number:

- 78689-113231

Work type:

- Permanent - Full Time

**Location**:

- Melbourne

Categories:

- Transport Operations & Logistics

**Regional Operations Leader**

Aurizon and Team Global Express (TGE) have just signed a major long-term national contract. This partnership with a cornerstone customer will see Aurizon secure a key position in Australia’s growing containerised freight market. The contract provides for Aurizon rail linehaul services connecting the state capitals of Perth, Adelaide, Melbourne, Sydney and Brisbane.

**About the role**:
Operational leader required to join Aurizon’s rail & logistics operations team based in Melbourne. This role will see you providing frontline leadership to the operational staff, as well as local customer engagement in order to ensure the safe, reliable and cost-effective delivery of train services for our customers.
- Champion and promote Aurizon’s “We know safe, We choose safe” approach
- Ensure the team’s ongoing compliance to local legislative WHS requirements, through consistent execution of Aurizon's safety strategy, including incident investigations when required
- Build positive workplace relationships with the team providing engaged leadership including setting and monitoring of performance standards, development and behavioural standards
- Ability to engage with team members at all levels and utilise your relationships to achieve operational KPIs and efficiencies
- Execute local strategies to support Operational Excellence with the goal of continuous improvement in order to reduce asset cycle times and improve service payloads
- Manage and ownership of the crewing requirements, as well as recruitment to support the provision of services
- Identify opportunities for most efficient operations and customer delivery
- Develop and maintain strong relationships with key customer contacts ensuring the lines of communication are always open, as well as identifying opportunities for growth

**About you**:

- CERT IV/Diploma in Frontline Management (preferred)
- Experience in a supervisory or leadership role within a complex supply chain environment
- Proven track record in strategic planning, scheduling
- High customer service focus, excellent written, interpersonal and communication skills with the ability to effectively engage stakeholders on all levels
- Well-developed safety management skills and knowledge, including incident investigation
- Demonstrated leadership skills including task assignment, communication and problem solving
- Ability to effectively engage team members, establish and sustain relationships, set clear direction and provide coaching
- Detailed understanding, or capacity to learn, train handling and provisioning procedures, network route knowledge, safe working systems and personnel deployment practices
- Customer relationship management skills
- Proven commercial acumen

**About Aurizon**

Aurizon is Australia’s largest rail freight operator and a top 100 ASX company. Each year, we transport more than 250 million tonnes of Australian commodities, connecting miners, primary producers, and industry with international and domestic markets.

We strive for a diverse, collaborative, creative and a high-performance culture that celebrates the contribution of every employee and provide opportunities for career development in a dynamic work environment.

For further information on this role 78689 please contact Jason McBride 08 9212 2568

**Advertised**: 06 Apr 2023 AUS Eastern Standard Time
**Applications close**: 24 Apr 2023 AUS Eastern Standard Time

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