Aboriginal Relationships Officer

3 weeks ago

Melbourne, Australia Department of Government Services Full time

Location: Melbourne | CBD

Job type: Full time / 18 months

Organisation: Department of Government Services

**Salary**: $92,332 - $104,762

Occupation: Aboriginal and Torres Strait Islander services

Reference: VG/1774228A

**About us**

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

**About the role**

We have an opportunity to join us as Aboriginal Relationships Officer on a fixed-term basis for 18months.

The Aboriginal Relationships Officer sits in the Marguk-bulok koolin-ik (Aboriginal Outreach team) within the Integrity, Identity and Partnerships portfolio at BDM. The role works to improve awareness of, and access to, BDM services within Victoria's Aboriginal and Torres Strait Islander community through a multi-disciplinary approach that includes direct community outreach, policy development and proactive stakeholder engagement.

A key part of this role will be ensuring access to BDM services through registrations and certificate possession and other relevant BDM commitments and policies, including BDM's engagement strategy and the _Strong Identity Strong Spirit program_.

The Aboriginal Relationships Officer may also be called upon to provide advice and contribute to co-design initiatives for specific culturally sensitive products and/or services, contributing to self-determination principles and actions as well as overall improvements to BDM's services and practices.

Additionally, the position is designed to take on a leadership role to mentor other team members/graduates.

**About you**

To be considered for the role, you must be able to demonstrate:

- Stakeholder management: Takes steps to add value for the client or stakeholder; Links people with other areas as appropriate; Monitors client and stakeholder satisfaction; Constructively deals with stakeholder issues
- Customer focus: Monitors customer satisfaction to gain critical insights; Looks for continuous improvement opportunities and ways to innovate.
- Partnering and co-creation: Identifies and partners with users/stakeholders/ experts to ensure active collaboration in the design process to understand user needs, obtain ideas, insights and input. Work with stakeholders/users to build prototypes and coordinate testing to validate the strategy, program or product. Ensures decisions are made within agreed timeframes
- Promotes inclusion: Pays attention to words, expression, and body language; Recognises behaviours that promote a culture of inclusion. Hold self and team accountable towards being inclusive to individuals from diverse backgrounds. Takes corrective actions when behaviours displayed do not promote an inclusive workplace
- Managing people: Communicates role expectations and purpose; recognises deviation from values, performance standards and provides timely and constructive feedback; Understands individual needs to optimise employee engagement
- Previous experience with community/and or stakeholder engagement is highly desirable.

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

**This is a designated position under the ‘special measures' Section 12 of the Equal Opportunity Act 2010. Only Australian Aboriginal and/or Torres Strait Islander people are eligible to apply.**

**How to apply**
- a resume; and
- a cover letter which addresses the key selection criteria (within three pages)

**Other relevant information**

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which **strongly recommends** all DGS employees be fully vaccinated.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.

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