Client Development Manager

1 month ago

Sydney, Australia The Talent Mill Full time

**Global Luxury House - Sydney Head Office**

Our luxury client is on the search for a connected and inspired Client Development Manager to join their passionate and engaged Head Office team in Sydney. Based in their North Sydney office, and reporting to the Marketing Division this is an exceptional opportunity.

This role has a strong focus on clientelling - with a particular focus on the elite client base - executing a strategy to ensure attachment to the brand and client retention.
- Review untapped opportunities across the whole client segmentations using an analytical approach
- Formulate and execute growth and retention strategies with a focus on product categories through events collaboration (including local and international events and viewing sessions), recruitment activities and collaborative partnerships;
- Collaborate with the marketing team on client experience activities
- Travel on a regular basis to support the boutiques across Australia in the development of the elite tier category - through coaching and the sharing of knowledge and insights on opportunities to improve the client experience;

To be considered for this role you will need
- 8 to 10 years of luxury client relationship experience preferably gained in the fashion retail environment.
- Exceptional communication and presentation skills - able to interact strategically and operationally with a broad range of stakeholders.
- Well-developed organizational and administrative skills with strong attention to detail.
- Strong English language skills. Additional language skills such as Mandarin or French would be considered an advantage;
- A commercial mindset with a deep understanding of retail dynamics and environment;
- Strong networking ability, well-developed connections in hospitality, entertainment, and arts and culture
- Demonstrated competence in conceptual, analytical and problem-solving skills.

Not for you but know someone amazing? Great talent knows great talent - we offer a $300AUD brand voucher for successful referrals. T&C apply.

The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical, not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful relationships with all stakeholders.

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