Aps6 Web Content Producer

2 weeks ago

Canberra, Australia Chandler Macleod Full time

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an APS6 Web Content Producer on a contract for 6 months with 2X6 months extension option.

**Position Overview**

**Duties & Responsibilities**:
**_Accountability_**
- Provide evidence-based advice on improving digital platforms and channels using analytics and reporting.
- Implement research and customer insights to improve customer satisfaction and product usage
- Provide advice on reputation management and risk profiling across digital and media channels.
- Delivery the program of work within the account service model, the agreed timeframe, budget, and governance framework.
- Provide expertise and technical knowledge in specialist area across a range of programs or activities for the agency.
- Provide accurate and specialised advice including anticipating problems and contributing to issues management.
- Ensure knowledge of and compliance with legislative, financial, and administrative frameworks, government decision-making processes and agency guidelines and regulations.
- Set priorities for the work area, maintain team cohesion, and ensure quality of outputs for the work area.
- Contribute to the development of team objectives for short term tasks and strategic planning for longer-term initiatives.
- Contribute to managing change and uncertainty in the workplace.
- Propose and facilitate innovation initiatives and contribute to business improvement strategies and to change in workplace practices.
- Evaluate the effectiveness of risk management and risk assessment activities within sphere of responsibility.

**_ Management Diversity and Span_**
- Follow all agency policies, procedures and instructions and take reasonable care for your own health, safety, and wellbeing in the workplace.
- Awareness and ability to adapt within the dynamic Agency environment.

**_ Job Context and Environment_**
- Manage the publication of content to the Agency website to agreed internal and WCAG AA standards
- Conduct quality control of content, digital assets and related metadata, following the Agency’s publication standards and guidelines, to ensuring ahigh standard of presentation and accessibility of content
- Coordinate content publication that may originate from different Agency business units and/or internal and external stakeholders, with different authors and approvers, and facilitate cooperation between teams when necessary.
- Provide regular reporting on content availability and usage by monitoring access metrics and making recommendations for changes and improvements.
- Work with the team, internal stakeholders, and external suppliers (if necessary) to deliver improvements to the functionality provided by the website.
- Supporting the development of a culture of meaningful collaboration within the Agency to support the delivery of the Agency of its objectives and work program.
- Adhering to the Agency Values and Code of Conduct
- Other duties as directed.

**_ Independence and decision-making_**
- Produce work requiring little or no revision before finalisation.
- Make decisions, with direction from more senior staff, on tasks/assignments with considerable complexity and sensitivity.
- Make decisions using good judgement, expertise and knowledge, under limited guidance.

**_ Stakeholder Management_**
- Internal and external stakeholder management.
- Managing multiple stakeholders and priorities.
- Manage relationships with stakeholders to achieve work area and agency goals.
- Anticipate and respond to stakeholder needs and expectations.
- Develop and support complex relationships with internal and external stakeholders.
- Maintain internal and external networks.
- Represent the agency by promoting its interests at community and cross-agency levels.
- Support stakeholders through change.

**_ _**

**Mandatory Requirements**:

- Ability to obtain and maintain a security clearance at a level designated by the Agency on request
- Ability to obtain and maintain national police check.
- Australian Citizenship is a condition of eligibility.

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