Store Manager
3 weeks ago
**About frank green**
frank green isn’t a person, it’s a philosophy. We are frank about living green.
Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.
**Your New Role**
Join us as the Retail Store Manager for our first store and take charge of building something exceptional from the ground up. This role is your chance to shape every aspect of the store’s operations, from establishing policies and processes to training a high-performing team. You’ll create an engaging, customer first environment that reflects our brand values and sets the tone for future success.
Your leadership will extend beyond the back office, you’ll be hands-on on the sales floor, ensuring smooth daily operations while mentoring your team to provide exceptional customer service. Whether driving sales, maintaining impeccable store presentation, or connecting with customers, you'll be at the heart of delivering a retail experience that exceeds expectations.
**Your Day to Day**
- Lead the store’s opening, including setting up processes and policies.
- Train and inspire a customer-focused team.
- Deliver hands-on customer service, actively engaging with customers to create memorable experiences.
- Oversee day to day operations, including stock management, visual merchandising, and sales strategies.
- Collaborate with your team on the sales floor to meet and exceed targets.
- Ensure the store aligns with the brand’s visual and operational standards.
- Handle customer feedback and resolve issues efficiently and professionally.
- Monitor store performance and implement improvements to drive results.
**What You Need**
- Passion for creating outstanding shopping experiences.
- Proven experience in managing store operations and achieving sales goals.
- Skilled in building, motivating, and managing a dynamic team.
- Comfortable working on the shop floor alongside your team.
- Strong understanding of inventory management, compliance, and financial controls.
- Proficient with POS systems and performance analysis tools.
- Adaptable and resourceful in tackling day-to-day challenges.
- Eye for detail in creating an inviting and brand-aligned store layout.
- Excellent interpersonal skills to guide your team and engage with customers.
**The Perks**
- Dog friendly offices.
- Staff discount on frank green products.
- Personal learning & development budget.
- A real opportunity to have an impact on a global brand.
- Celebration birthday day off as paid leave.
- Plenty of autonomy and opportunity to grow.
- Generous parental leave.
- Fun and inclusive staff events and celebrations.
**Our Culture**:
At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.
We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.
**To Apply**
This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.
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