Café Supervisor

Café Supervisor - Ratha’s Place Café

How would you like to work for a local charity that not only provides high quality food and beverage but also offers employment opportunities to staff with varying abilities? This is a role that doesn’t come up very often and one that can make a huge difference to the lives of others.

Ratha’s Place Café operates 6 days a week, Monday through to Saturday.

We are seeking either one Full Time or two Part Time or Casual Café Supervisors to join our team. The Café Supervisor will be responsible for providing supervision and meaningful duties to our incredible staff and volunteers, food and beverage preparation, till operations and balancing, opening and closing the café, customer service, processing & preparing catering orders, coffee making, rosters and stock control.

An important part of your role will be mentoring staff, communicating with them effectively and teaching them new skills to help them on their journey in the hospitality industry.

You will have the opportunity to help grow the charity through the café operations and bring people along for the journey in learning these new skills & making connections in the local community.

**Essential Criteria**:

- Current first aid certification (or willing to obtain)
- Current Working with Children Check
- Ability to adapt to change
- Service oriented style with professional presentations skills
- High energy & positive attitude
- Effective in providing exceptional customer service
- Knowledge of food safety
- Clear concise written and verbal communication skills
- Excellent organisational and interpersonal skills
- Previous experience in hospitality sector

**Desirable Criteria**:

- Previous experience working with people with disabilities
- Previous supervision experience
- Leadership and Management Certification (Level IV or above)
- Current Food Safety Certification
- Current RSA Certification

**The right person for this role will demonstrate the following behaviours**:

- Ability to excel in a team environment is critical
- Attention to detail and a commitment to providing quality in all work undertaken
- Ability to alter communication styles to suit different individuals learning style
- Good time management skills
- Acceptance of feedback

In return you will be offered supervisor rates under the Restaurant Award, salary packaging options, the ability to work locally and somewhere that can make a real difference to other people’s lives. This is much more than your every day role and offers so much to the loving local community that has supported us so well.

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 38 per week

**Salary**: $53,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Paid volunteer leave
- Salary packaging

Schedule:

- 8 hour shift

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- Oak Flats, NSW: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Certificate I - IV (preferred)

**Experience**:

- Staff Management: 3 years (preferred)

Licence/Certification:

- Working with Children Check (preferred)
- RSA (preferred)
- First Aid (preferred)

Work Authorisation:

- Australia (required)