Service Advisor

3 weeks ago

Ballarat, Australia Power House Recruitment Full time

$50 - $60K base plus super plus commissions plus car allowance ($100-$120 OTE)
- Genuine five-day week with no Saturday trading
- Employee discounts on vehicle purchasing

One of Melbourne's largest privately-owned Dealership Groups are currently seeking a driven **_Service Advisor_** who strives to be a part of an industry leading team in the service sector at their**_ Ballarat location_**.

Are you a technician wanting to get off the tools? Are you looking for a long term career path into a management role? Do you have a strong sales background in another industry? This is the opportunity you have been searching for

Car Allowance and uniforms are also provided and they are a very employee and guest focused business.

**In return we will offer you**:

- A great career path within the organisation
- Employee discounts on vehicle purchasing
- An Equal Opportunities Workplace
- Ongoing training and a great team environment
- Genuine five-day week with no Saturday trading

**This exciting role involves**:

- Face-to-face contact with service guests as they drop off and pick up their vehicles
- Taking enquiries and making service bookings from a range of guests
- Maintain regular contact with our servicing guests to provide updates on their vehicles and additional work that is required
- Liaising with the workshop staff to ensure that jobs are completed efficiently and are returned to our service guests as promised
- Working with manufacturer’s warranty guidelines to submit and process claims
- Excellent phone manner
- The motivation to succeed and meet sales targets
- The ability to be the main point of contact for customers and consistent delivery of exceptional customer service throughout their service, be it in person or on the phone
- Communication/internal coordination with your colleagues with scheduling repair orders, etc.
- Promoting parts and accessories as appropriate
- Competent computer skills, preparing repair orders, invoices, ordering parts and relevant paperwork when required
- Must have a current driver’s licence
- Exceptional time management and organisational skills
- Strong work ethic and impeccable personal presentation
- Work well in a team environment
- Conscientious and motivated attitude, with an eye for detail
- Experienced Service Advisors desirable but not essential.

If you believe that you possess the skills and can prove you have the attributes we are looking for, APPLY NOW.

Only short-listed applicants will be contacted.

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