Stewarding Manager

2 weeks ago

Melbourne, Australia The Ritz-Carlton Full time

**Job Description**:
**Job Number** 23132083

**Job Category** Food and Beverage & Culinary

**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management
**THE RITZ-CARLTON, MELBOURNE**

Set to redefine luxury in the city, the hotel’s extraordinary design, exceptional experiences and breathtaking views present a stunning new landmark to the Melbourne skyline. Designed with materials inspired by the unique stories of the city, guests will enjoy luxury accommodation, signature dining experiences, holistic wellness spaces and an iconic infinity pool, as well as world-class meeting and event facilities and services.

**The Ritz-Carlton Melbourne** is looking for a Stewarding Manager/Supervisor to join the team on a **Full-Time** basis.

**JOB SUMMARY**

Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.

**Education and Experience**

2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years’ experience in the stewarding or related professional area.

**CORE WORK ACTIVITIES**

**Managing Day-to-Day Operations**
- Orders and manages necessary supplies, ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
- Supervises dishroom shift operations.
- Manages all equipment, china, glass and silver and ensures adequate clean supplies of each.
- Coordinates banquet plating and food running with Banquet Chef and Banquet Maitre'd.
- Operates and maintains all department equipment and reports malfunctions.
- Enforces proper breakdown procedures for banquets, restaurants, room service and employee cafeteria.
- Purchases appropriate supplies and manage inventories according to budget.
- Interacts with vendors and Health Department representatives as required.
- Ensures employees maintain required food handling and sanitation certifications.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Schedules employees to business demands and for tracks employee time and attendance.
- Ensures compliance with all Food & Beverage policies, standards and procedures.
- Inspect supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.

**Perks, Rewards, Motivations**
- The best hotel training opportunities produced independently by** The Ritz-Carlton Melbourne** and internationally recognized training programs by Marriott International.
- Access to Marriott’s award-winning Live Fully Rewards Program
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends.
- Discounts on food & beverage across all our hotels.
- Recognition programs to keep you motivated.
- Wellbeing & mindfulness programs to ensure you stay healthy.
- Employee Assistance Program
- Dry cleaning or work clothes

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

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