Head of User Research

3 weeks ago


Sydney, Australia Aquent Full time

Our client, a leader in digital financial services is seeking an experienced Head of User Research Insights to lead their newly formed user research & insights capability that helps unlock power of research in helping inform the product strategy as well as design execution.

You’ll be responsible for directly managing a small team of researchers and indirectly help the larger team of service/strategic, UX and UI designers answer questions effectively, helping them design for excellence, based on a deeper understanding of our customers, their contexts, and the evolving marketplace.

**Salary**: $200-250k + plus bonus

**Hours**: Full-time

**Location**: SYD / MEL - hybrid

**About the role**:
Lead the execution of the research strategy and champion best practice as you guide the team through all phases of design development, from ideation to execution and post-launch success tracking and iteration, across the double diamond.

Define and build an efficient research operations including resourcing, planning and process. Identify team needs and implement required changes in process, tools, documentation, and asset management to make sure researchers and designers are working at optimum efficiency.

Contribute to strategic decision making with the rest of design leaders to help define what good looks like from a user experience & design perspective.

Help envision the strategy and operationalisation of user research in the company, across the product development lifecycle.

**About you**:
Demonstrable experience in building and scaling a user research capability, preferably in an enterprise environment.

You’ll have proven experience consistently demonstrating credibility in cross-functional interactions.

A user and data-focused design mentality and commitment to design excellence, constantly looking to hone your team’s instincts through user feedback and data insight. You understand that good ideas and insights are only worth what gets delivered to customers.


  • User Researcher

    1 month ago


    Sydney, Australia Osborne Richardson Australia Full time

    **Salary**: $900/day Plus Super **Location**: NSW - Sydney **Ref**: OB/0567 **Description**: Osborne Richardson specialise in public sector recruitment. Our IT division is headed up by an experienced IT project manager so, when you work with us, you will be working with someone understands your requirements based on real-world experience. - Immediate...

  • User Researcher

    1 month ago


    Sydney, Australia Pickles Auctions Full time

    User Researcher **Location**: Sydney City Employment Type: Full-Time Permanent Department: Digital - Transformation - UX At Pickles we are in the middle of a greenfield multiyear transformation. We aren’t just saying it we are doing it. We are using new technologies to revolutionise the way we do business supported by scalable design and build of...

  • User Researcher

    2 weeks ago


    Sydney, Australia Pickles Full time

    At Pickles we are in the middle of a greenfield multiyear transformation. We aren’t just saying it we are doing it. We are using new technologies to revolutionise the way we do business supported by scalable design and build of digital products in a human centred way. The way we work is much more like a technology company than a traditional IT company. The...


  • Sydney, Australia ResMed Full time

    ResMed has a fantastic career opportunity for a passionate Graduate/Associate User Researcher to join the Global UX team from our Bella Vista campus in Sydney and contribute to the next generation of ResMed solutions. Let’s talk about the team: Driven by empathy, ResMed’s Global UX team partners closely with product management, engineering, and...

  • User Researcher II

    1 month ago


    Sydney, Australia Microsoft Full time

    OverviewThe Microsoft Azure Cloud Experiences team is looking for an experienced, motivated, and customer-focused User Researcher II to help impact Azure - the world’s computer. You will join a passionate team that strives to deliver customer=centric, data-driven, and elegant experiences for complex enterprise scenarios with high business impact....

  • Research Manager

    1 month ago


    Sydney, Australia University of New South Wales Full time

    **Job no**: 515437 **Work type**: full time **Location**: Sydney, NSW **Categories**: Laboratory Technician, Clinical/Medical Research, Healthcare - **Employment Type: Full time (35 hours per week)**: - **Duration: 2-year fixed term contract**: - **Remuneration: $112,154 - $126,366 (depending on experience) + 17% super + leave loading**: - **Location:...

  • User Researcher II

    2 months ago


    Sydney, Australia Microsoft Full time

    Overview The Microsoft Azure Cloud Experiences team is looking for an experienced, motivated, and customer-focused User Researcher II to help impact Azure - the world’s computer. You will join a passionate team that strives to deliver customer=centric, data-driven, and elegant experiences for complex enterprise scenarios with high business...


  • Sydney, Australia Garvan Institute of Medical Research Full time

    The Antibody Engineering Platform provides a cutting-edge laboratory facility dedicated to the development and application of antibody therapeutics, aiming to fulfil the Garvan Institute's critical needs in this domain. The Development Platform facilitates clinical development of basic research. Bringing together expertise in diagnostics and drug...


  • Sydney, Australia Reserve Bank of Australia Full time

    We are hiring for the Head of Economic Research at the Reserve Bank of Australia. Economic Research plays a crucial role in building the RBA and the RBA Board’s understanding of the economy, the impact of monetary policy on economic outcomes and how these change over time. The Head of Research must inspire, guide, and enable a team of people to define and...

  • Research Assistant

    1 month ago


    Sydney, Australia Garvan Institute of Medical Research Full time

    The Garvan Institute of Medical Research brings together world leading researchers and clinicians, collaborating locally and globally, to improve human health. Our mission is to harness all the information encoded in our genome to better diagnose, treat, predict and prevent disease. From the individual patient with rare disease, to the many thousands...

  • Research Assistant

    4 weeks ago


    Sydney, Australia The Garvan Institute of Medical Research Full time

    The Garvan Institute of Medical Research brings together world-leading clinicians and basic and translational researchers to break down barriers between traditional scientific disciplines and find solutions to disease. The Opportunity We are currently seeking a dedicated Research Assistant (RA) who will be responsible for planning and conducting...

  • Research Assistant

    4 weeks ago


    Sydney, Australia The Garvan Institute of Medical Research Full time

    The Garvan Institute of Medical Research brings together world leading researchers and clinicians, collaborating locally and globally, to improve human health. Our mission is to harness all the information encoded in our genome to better diagnose, treat, predict and prevent disease. From the individual patient with rare disease, to the many thousands...


  • Sydney, Australia Boutique Consulting Full time

    PART TIME OPPORTUNITY - EA to Head Of Research - Work with a rewarding, non for profit organisation Boutique Consultancy has partnered with a well known non for profit organisation to recruit an EA to support their Head of Research. *** **Key Responsibilities**: - First point of contact for all enquiries and requests for the Director of Research. -...


  • Sydney, Australia Wood Mackenzie Full time

    Company Description Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making. Our dedicated oil, gas & LNG, power & renewables, chemicals, metals & mining sector...


  • Sydney, Australia Australian Department of the Environment Full time

    APS 4 - $72,002 - $78,386 per annum plus superannuation - Digital Trade Initiatives Division - Canberra, ACT,Sydney, NSW **Who we are** Research Operations as a function within the department is accountable for the programmatic approaches to the operations of user research. The Research Support Officer supports the Research Operations Lead in managing...

  • Research Officer

    2 weeks ago


    Sydney, Australia Garvan Institute of Medical Research Full time

    The Garvan Institute of Medical Research brings together world leading researchers and clinicians, collaborating locally and globally, to improve human health. Our mission is to harness all the information encoded in our genome to better diagnose, treat, predict and prevent disease. From the individual patient with rare disease, to the many thousands...

  • Research Officer

    4 weeks ago


    Sydney, Australia The Garvan Institute of Medical Research Full time

    The Garvan Institute of Medical Research brings together world leading researchers and clinicians, collaborating locally and globally, to improve human health. Our mission is to harness all the information encoded in our genome to better diagnose, treat, predict and prevent disease. From the individual patient with rare disease, to the many thousands...

  • Research Officer

    1 month ago


    Sydney, Australia The Garvan Institute of Medical Research Full time

    The Garvan Institute of Medical Research brings together world-leading researchers and clinicians, collaborating locally and globally, to improve human health. Our mission is to harness all the information encoded in our genome to better diagnose, treat, predict and prevent disease. From individual patients with rare diseases to the many thousands affected...

  • Research Officer

    23 hours ago


    Sydney, Australia The Garvan Institute of Medical Research Full time

    The Transplantation Immunology Laboratory has a strong focus on understanding how genetic variation in immune control gene impacts our health, our response to infection and disease susceptibility and cancer. The Transplant Immunology Laboratory utilises functional genomics approaches to show how genetic diversity in the master inflammatory regulator gene ...


  • Sydney, Australia The Garvan Institute of Medical Research Full time

    The Opportunity COVID19 has killed at least six million people in two years and shows little evidence of abating. To end the pandemic, we need to develop ‘universal’ vaccines generating protective antibodies that prevent infection and viral transmission and are resistant to not just current but also future variants. We have secured a funding to further...