Information & Retail Assistant (Bobbin Head Visitor

4 months ago

Sydney, Australia NSW National Parks & Wildlife Full time

**_Do you want your work to make a difference for NSW?_**

**_ Working to protect the state’s environment and heritage._**
- Information and Retail Assistant, Clerk Grade 1/2
- Ongoing, part-time opportunity (35 hours fortnight)
- Located in the Bobbin Head Visitor Centre
- Salary package $70,694 - $76,857 pro-rata plus employer’s contribution to superannuation and annual leave loading.

**About the role**

National Parks and Wildlife Service has a unique opportunity for an Information and Retail Assistant to work as part of the team and contribute towards the conservation of the natural environment, flora, fauna and Aboriginal heritage.

Information and Retail Assistants provide professional and focused customer services through the provision of visitor information, site reception services, processing bookings, collection and reconciliation of entry fees and retail/merchandise sales.

**About you**

You will need to have excellent knowledge of the local area and a passion for National Parks. In this role, you will be greeting visitors and providing information on all aspects of national parks, as well as working in the retail shop. Superior communication skills, excellent customer service and attention to detail coupled with strong computer skills and an understanding of digital technology are essential to your success in the role.

**Essential Requirements**
- Experience in a retail environment including dealing with customer enquiries in a reception or frontline service area, cash handling procedures and using digital booking software.
- A current Working with Children Check (WWCC) is an essential requirement for this role. The role has been identified as requiring this check in line with the Child Protection (Working With Children) Act 2012.
- Ability to work outside of normal working hours and on weekends and public holidays if required.
- A current Australian Driver’s Licence.
- A First Aid certificate or willingness to obtain one.

For more information, please read the full **Role Description.**

**Who we are**

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

**What we can offer you**

**NSW National Parks and Wildlife Service **is a great place to expand your career and grow your skills and knowledge.
- Corporate wellbeing programs, including the Fitness Passport
- Learning and development opportunities, including in-house training.

**What we do**

About NSW National Parks & Wildlife Service

Visit a park

Greater Sydney Branch Overview

**How to apply**

**Applications close: Sunday 15**th** of September 2024 at 11:55pm.**
- A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months._

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

**Looking for more information or assistance in applying?**
- Our commitment to a diverse and inclusive workplace.
- How we encourage and support people with disability
- Information and adjustments for individual needs for the recruitment process and the workplace.

Find us on Facebook, Instagram, X (Twitter), YouTube and LinkedIn.

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