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Venue and Events Administration Support Officer

3 months ago

Morayfield, Australia City of Moreton Bay Full time

**Job Number**:
499785

**The details**:

- Maximum Term Full Time
- This is a Parental Leave relief role and it is anticipated appointment will be until 1 May 2025.
- $70,587 pa + super (up to 12%) + leave loading
(increasing to $ 73,058 effective 1 July 2024) Qld Local Government Industry Award (Stream A) - Level 2 of EBA5
- 9 day fortnight
- 72.5 hour fortnight
- Location: Morayfield

**About our opportunity**

We have an exciting opportunity for a **Venue Support Officer** to join our team at the Morayfield Sport and Events Centre (MSEC).

MSEC is a dynamic and busy multi-purpose venue, comprising of five indoor timber sprung courts, a large indoor event space, meeting rooms and an onsite cafe that can be hired to facilitate and cater events and activities for over 3000 people, 7 days a week.

In this role, you will be responsible providing positive customer experiences. You will achieve this by:

- Providing customers and hirers with assistance in relation to their use of facilities and resources
- Providing prompt and efficient administrative support including responding to customer requests and enquiries
- Liaising with stakeholders in relation to venue bookings and reconciliations
- Supporting the planning, promotion and delivery of venue programs, activities and events
- Undertaking venue finance and procurement processes
- Supporting the daily operations of the venue as required, including customer service, catering, technical support and venue set up as per booking requirements.

**About you**

We’re looking for a vibrant, positive and motivated individual who enjoys being part of a team sound like you?

With your exceptional customer service skills, you’ll bring strong interpersonal skills to ensure our stakeholders, clients and customers are welcomed and serviced in the highest regard.

You will be willing to assist with event set up and pack down procedures and be proactive in your approach and attitude.

In addition, you will have or be willing to promptly obtain the following:

- Working with Children Blue Card
- Responsible Service of Alcohol (RSA)

**Position Description**
- Note: this role is known internally as Venue Support Officer._

**Why join the City of Moreton Bay Team?**

As the third largest local government area in Australia and the fifth fastest growing region, the Moreton Bay region boasts beautiful beaches and waterways, amazing manufacturing hubs and picturesque hinterland hamlets. Moreton Bay has a strong and connected community that enjoys all the traditional Jinibara, Kabi Kabi and Turrbal country has to offer within our region.

With a diverse workforce of more than 2,000 team members dedicated to servicing the needs and enhancing the lifestyle of nearing 500,000 residents, each team member has an intrinsic ability to impact our community. Whether you’re a manager or working on the frontline, your role will make a difference - bring your expertise and join our driven team today.

Aside from an opportunity to build a rewarding career within a diverse and growing organisation, we offer a range of team member benefits including:

- Discounted Health Insurance.
- Free flu vaccinations every year.
- Fitness Passport program offering discounted membership for you and your family to selected facilities.
- We are proud to offer opportunities to develop your career within a local government organisation and our team members are encouraged to undertake study for career development in their area of employment under our Study, Training And Research Scheme (STARS).
- Generous employer and employee super contribution scheme.
- Salary packaging options on novated leases, superannuation payments, smartphones and devices.
- We want you and your family to feel well supported when you need it most - as a team member you will have access our 24/7 confidential counselling service, leader support hotline, chaplaincy program and our Mates in Construction program.

**How to Apply**

Please note: applicants will be required to undergo a National Police History Check as part of the recruitment process for this role.
- **Applications will close midnight Monday, 1 July 2024.**

**Advertised**:
20 Jun 2024

**Applications close**:
01 Jul 2024 23:55