Head of Analytics

3 weeks ago

Sydney, Australia PayPal, Inc. Full time

Head of Analytics & Consumer Product

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

**Job Description Summary**:
We are seeking a dynamic and strategic professional with a strong background in fintech, payments, or consulting to lead and drive product and payments strategies for our Australian market.

**Meet our team**
This Individual Contributor position offers an exciting opportunity to work with cross-functional teams and global leaders, focusing on analytics, product roadmaps, and market insights to achieve impactful results. The Head of Strategy, Analytics and Consumer Products will use data to drive commercial outcomes across PayPal's (non FS) consumer products. This vital role has direct influence over PayPal's commercial KPI's and market share by ensuring that our products and our business is being managed, optimized and built to maximize our commercial success and competitiveness in-market.

**Your way to impact**
- This position is part of a tight knit team of payments experts who are responsible for making sure we deliver payment excellence for our large enterprise, SMB, FS and Consumer customers.
- Global matrix - interfacing with PayPal global teams and partners.
- Evangelize - Serve as a thought leader for our business and our driving great customer outcomes.
- A connector - Partner with other Product teams, Finance, Support, Global Sales, Professional Services, and Account Management, as well as leveraging external partnerships that are built over time, to deliver for our business.

**Your day-to-day**

In your day-to-day role, you will analyse PayPal's rich data to help drive our business incorporating**:

- Product and Payments Strategy Development**:

- Collaborate with country leaders and teams to define and implement a product roadmap tailored to the Australian market.
- Ensure alignment with broader global strategies, providing input into product direction for financial services, small to medium enterprises (SME), consumers, and large enterprises.
**- Product Analytics and Business Case Development**:

- Conduct in-depth analytical investigations into product penetration and performance across various segments (SME, consumer, and enterprise).
- Engage with global analytics teams to leverage best practices and insights on specific initiatives.
- Prepare data-driven business cases to support product development and go-to-market strategies.
**- Market and Competitor Insights**:

- Monitor market trends, competitor products, and payment industry innovations to inform strategic decisions.
- Translate insights into actionable recommendations for the product and sales teams.
**- Stakeholder Presentations**:

- Use data to analyse the business, build strategies and craft and present recommendations to key internal stakeholders, along with the preparation of rep

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