Manager, Program Evaluation

4 weeks ago


Melbourne, Australia Department of Justice and Community Safety Full time

Location: Melbourne | CBD

Job type: Full time / 18 months

Organisation: Department of Justice and Community Safety

**Salary**: $127,467 - $170,579

Occupation: Projects

Reference: VG/D00830/FEB2023

The Department of Government Services was established in 2023 to improve the experience for Victorian’s doing business and interacting with the government.

We are doing this by connecting and digitising our systems and platforms across state and local government, streamlining our corporate and procurement services and refocusing government policy and operations to make sure we are customer focused.

Department of Government Services brings together Digital Victoria, Service Victoria, Local Government Victoria, Consumer Affairs Victoria, the grant program centre and consolidates procurement policy, and whole of Victorian government telecommunications policy as well as the Working With Children Checks and Births, Deaths and Marriages. Oversight of Cenitex and the Public Record Office Victoria also transfers to DGS.

DGS also brings together VPS accommodation management, grant administration platforms and administration, and the procurement of whole of government goods and services. A new corporate shared service arrangement between DGS and central agencies (DPC and DTF) will deliver seamless and efficient services, while also driving VPS-wide corporate services reforms.
- **Utilise your analytical expertise to provide support and advice**:

- **Fixed term opportunity to work with a high-performing and passionate team in the Victorian Public Service**:

- **VPS Grade 6: $127,467 - $170,579 plus superannuation**

**About the Business Unit**

The Consumer Affairs, Liquor, Gaming and Dispute Services group at the Department of Justice and Community Safety (DJCS) brings together the consumer protection, regulation, liquor and gaming and dispute resolution functions of DJCS to:

- regulate consumer affairs and residential tenancies
- provide dispute resolution services to the community
- provide policy advice on liquor and gambling, consumer protection and other legislation we administer.

The Funded Services Branch is a part of the consumer affairs portfolio within the department and sits within the Information and Corporate Services team. It manages a range of programs that are delivered to vulnerable Victorian's including the Financial Counselling Program and the Tenancy and Consumer Programs. Funded Services administers these through funding agreements with approximately 30 community agencies. The team also oversees the Victorian Property Fund grants program, which provides property related grants such as housing assistance for low income or disadvantaged Victorians, environmentally sustainable housing and community education, advice or information relating to property issues.

Funded Services has committed to conducting three reviews over the next two years within its remit of funded programs. This includes a review of the service that provides legal support to vulnerable consumers involved in domestic building disputes, the tenancy program and the financial counselling program.

**About the Role**

Working with the General Manager, the Manager, Program Evaluation will oversee reviews of Consumer Affairs Victoria grant programs across the renting, financial counselling and domestic building sectors. The reviews will include program evaluation activities and service model redesign, informed by stakeholder and user consultations, to develop new service models.

**About you**
- Experience in conducting evaluations and reviews of programs and processes.
- Experience in research, and the collection, interpretation, presentation, and communication of quantitative and qualitative data.
- A sound understanding of the community programs delivered in Victoria by the not-for-profit sector is desirable.

**Qualifications/Requirements**
- A qualification in a related field is highly desirable.
- As the role may require travel, a current Victorian Driver Licence is mandatory.

**How to Apply**
- FOR INTERNAL VPS EMPLOYEES:_

**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine.

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the d



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