Learning Experience Designer

2 weeks ago

Melbourne, Australia Retail Prodigy Group Full time

Due to the continuous success and growth of our business, we have an exciting opportunity to join our **Support Office** team in **Brighton VIC** as our **Learning Experience Designer.**

**Who Are We?**

**Retail Prodigy Group** currently holds the master retail franchise for **Nike **stores across Australia and New Zealand together with the distribution rights for U.S. brand, **TOMS **and more recently announced as the Lead Retail Operations Partner for the **Samsung **Experience Stores across Australia.

With a current portfolio of 48 stores we are a team of talented and passionate retailers, committed to setting a new benchmark in retail.

**The role**:
This role will see you making a significant contribution to the design, development and implementation of learning experiences - focusing on the capabilities, behaviours and attributes to empower our managers, leaders and team members to deliver on their purpose, in alignment with RPG & brand values.

You will be a true custodian and ambassador of the learning culture, designing and supporting the delivery of physical and digital learning interventions aligned with the RPG Learning & Development Framework, which is underpinned by a blend of sound Adult Learning theory, human-centered design principles and modern learning practices.

**What’s in it for you?**

You will be a part of an inclusive team with a People & Customer First culture, exciting career opportunities and receive excellent employee benefits
- A current WFH/WFO Hybrid model which enables you to have continued flexibility within the way and where you work
- Generous discounts for you and your family on all RPG retail brands including Nike, and Samsung.
- Birthday leave - a paid day off to celebrate YOU
- Recognition of performance and contribution with Monthly MVP awards - access to MVP vouchers to purchase store products
- Ongoing Training & Development to support your growth in the business and your career
- RPG's Annual 3-day off-site Conference with all expenses paid
- An opportunity to work with a team and business that has very well-defined Purpose, Blueprint and Values.
- Access to THRIVE our Workplace Wellbeing and Mental Health program, including a range of holistic wellbeing and EAP support services
- Access to exclusive industry training to continue to build your network, support and ongoing development

**Your key responsibilities will include**:

- Contributing to the review and ongoing development of the RPG L&D Framework, learning design standards, implementation methodology, tools and templates
- Provide advice and counsel on technical L&D principles to guide production and implementation of learning resources
- Collaborate with technical experts to script, storyboard and deploy effective blended learning interventions
- Support with Face-to-Face and/or Remote learning delivery and sessions across all RPG brands
- Contribute to the planning and provision of the L&D calendar, aligned to key business priorities and initiatives
- Work in collaboration with the wider L&D team to ensure accuracy of learning records, data and reporting as well as day-to-day management of our LMS platform

**To be successful in this role you will have**:

- Unrelenting commitment to enabling our team to achieve the Ultimate Customer Experience
- Good communication skills; across multiple levels and functions, both internally and externally
- Demonstrated organisational and planning skills
- Demonstrated experience in designing, developing, implementing and facilitating a variety of human skills, management and leadership learning interventions using multiple delivery methods - digital and non-digital
- The experience and desire to continually seek opportunities for improvement and incorporating best practice L&D strategies and methodologies
- Previous experience in using Articulate Storyline, Canva, Animaker, or similar platforms
- Demonstrable experience in implementing and administering a Learning Management System
- Certificate IV in Training & Assessment (TAE40116 or equivalent).

**Desirable and highly regarded**:

- A Diploma in Training Design & Development (TAE50216 or equivalent or similar)
- Experience with Microsoft Teams and SharePoint administration
- Experience with Microsoft Power BI or Power Automate

You will be a part of a hardworking team with a fun culture, exciting career opportunities, and excellent employee benefits; such as an attractive salary package and fantastic employee discounts across our multiple brands.

We CARE, we COACH, we have ENERGY, we are ACCOUNTABLE, and we INNOVATE

For more opportunities at RPG please visit:

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