Technician (Ed Support Level 1-range 3)

3 weeks ago

Melton, Australia Schools (Government) Full time

Location: Western Region | Melton

Job type: Part time / From 29/04/2024

Organisation: Schools (Government)

**Salary**: Salary not specified

Occupation: Education and Training

Reference: 1409530

**Selection Criteria**:
SC 1. Demonstrated skillset working within a collaobrative team..

SC 2 Demonstrated problem solving experience involving IT within an educational setting.

SC 3 Demonstrated high level oral and written communication skills.

SC 4 Possess the technical knowledge and expertise relevant to the position.

SC 5 Demonstrated capacity to provide advice and support to management in respect to the work area.

**Role**:
The ICT Network Support Officer assists in the management of the School¿s ICT infrastructure to ensure effective and responsive delivery for all ICT related services. This position will assist in the maintenance of the School¿s ICT related software, hardware, devices and services in the spirit of continuous improvement, ensuring the ICT provisions to the School Community optimally fulfill its vision. This position also has direct responsibility for the architecture of the Schools website and coordination of stakeholders to ensure content is developed and maintained The ICT Network Support Officer is responsible for

the day-to-day support and monitoring of the ICT network whilst regularly consulting with the Principal.

The ICT Network Support Officer act as one of the first points of contact for ICT enquiries from staff, students and external entities. This position performs a vital support role in the implementation of ICT services delivered to the school community. Consistency is vital in all aspects of this role as thedissemination of consistent, accurate information is essential.

A position at this level is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school ommunity to achieve specific objectives, such as in school administration, operations or educational programs. Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management.

Prepare management plans in regard to the technical support provided

Manage the flow of information to staff and students to ensure appropriate awareness of technical operations and safety

Advise teachers and students on aspects of information technology and use in the school

Investigate and report on the efficiency and effectiveness of system design

Conduct training and instruction to school colleagues within the technical field

Regularly interact with a range of external or internal clients to provide advice or specialist information.

**Responsibilities**:

- Conducts routine technical procedures and/or data collection, collation, and analysis
- Applies basic technical knowledge to diagnose and correct faults and problems with technical equipment
- Applies basic technical principles to enable the performance of a variety of interrelated technical tasks
- Contributes to a small project team providing technical support to a school/s
- Conducts training and/or instruction with respect to technical systems

**Who May Apply**:

- Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

**EEO AND OHS Commitment**:
**Child Safe Standards**:
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:
**DE Values**:
The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:
**Conditions of Employment**:

- All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.

**Location Profile**:
At Rockbank Primary School we are invested in our students, our staff, our families and our community. We pride ourselves on being a fabulous staff team who are passionate, who work together positively and collaboratively to make Rockbank Primar

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