Client Services Officer

2 weeks ago

Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Courts, Tribunals and Service Delivery- Location: Parramatta, NSW, AU, 2150 Bankstown, NSW, AU, 2200 Blacktown, NSW, AU, 2148 Fairfield, NSW, AU, 2165 Katoomba, NSW, AU, 2780 Liverpool, NSW, AU, 2170 Mount Druitt, NSW, AU, 2770 Penrith, NSW, AU, 2750 Surry Hills, NSW, AU, 2010 Windsor, NSW, AU, 2756- Req ID: 59179**Greater Sydney Court Locations**

**Talent Pool to be created for Full-Time, Part-Time, Ongoing and Temporary roles within Court Services**

**Salary - Clerk Grade 1/2 ($67,975 - $73,901) + Super**

**The Recruitment Process**

Upon applying, you will be requested to nominate the top 5 working locations you desire. Depending on the needs of the business, we will be recruiting for the most urgent location first.

The locations included in this recruitment are:

- Bankstown
- Blacktown
- Fairfield
- Katoomba
- Liverpool
- Mount Druitt
- Parramatta
- Parramatta Children’s Court
- Parramatta Drug Court
- Penrith
- Surry Hills Children’s Court
- Windsor

**Your role**

Located in the courts, the Client Services Officer provides a range of clerical and administrative services including, but not limited to, responding to client enquiries, data entry and records management. In Local Courts, the Client Services Officer is primarily involved in assisting in the operation of court rooms.

**What you’ll do**

In this role, you will be responsible for:

- Supporting the efficient operation of the court including liaising effectively with a wide range of stakeholders
- Anticipating the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response
- Providing a high level of clerical and administrative support to the court and registry
- Using computer systems to accurately enter data
- Providing high quality client services
- Supporting the effective implementation of improved work practices
- Adapting to work in different jurisdictions

**What we’re looking for**
- Strong written and verbal communication skills
- Great time management and organisation
- The ability to work in a fast-paced environment with high volumes of work
- A professional demeaner
- High quality customer service skills
- Efficient in technology
- Be a team player who easily adapts to forever changing situations and environments

Download the role description.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) a cover letter (maximum 3 pages) and answer the targeted questions below with a brief outline on how you meet the requirements of the role:
Answer the below targeted question either in the text box or in your cover letter:
**In 500 words or less, give an example of a customer service situation that didn’t go well. What happened and what would you do differently next time?**

**Applications**

**Got a question?**

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

  • Client Service Officer

    4 days ago

    Parramatta, Australia DFP Recruitment Services Full time

    **Job description**: On behalf of a reputable NSW State Government Department, we are seeking 3 x Client Service Officers to provide high quality phone-based customer service support on a short term contract. This role is initially a 1 month assignment, with immediate start. It is 100% office-based in Parramatta and paying $35 - $41.59 per hour + super,...

  • Client Service Officer

    2 weeks ago

    Parramatta, New South Wales, Australia DFP Recruitment Services Full time

    Job description:- Federal Government opportunity in Parramatta: 3-month contract with the possibility of extension:- $35.00 per hour + superOur State Government Client is currently seeking a Client Service Officer to join their Parramatta team with delivering high quality, consistent and timely administration of Estates.Responsibilities may include but are...

  • Client Service Officer

    2 weeks ago

    Parramatta, New South Wales, Australia Talent International Full time

    australia parramatta contract au$ au$41.59 per hourTalent International is currently recruiting for a Client Service Officer to work for an NSW Government client based in Parramatta(Office-based). This is contract role 2-months contract with the view to be extended. The role is paying $ $41.59 per hour plus super (depending on experience).***7 hours per day,...

  • Client Service Officer

    1 week ago

    Parramatta, Australia Easy Authoring Full time

    **Contract role till the 30th of April with possible extension.**: - **Hourly pay rate up to $41.59/day.**: - **Onsite work location: Parramatta office.**: - **Immediate start.** **PURPOSE OF THE ROLE**: You will independently deal with client matters that may include transactions for clients, manage individual client caseloads and have a strong...

  • Client Service Officer

    2 weeks ago

    Parramatta, New South Wales, Australia Easy Authoring Full time

    Contract role till the 30th of April with possible extension:- Hourly pay rate up to $41.59/day:- Onsite work location: Parramatta office:- Immediate start.PURPOSE OF THE ROLE:You will independently deal with client matters that may include transactions for clients, manage individual client caseloads and have a strong understanding of when to escalate a...

  • Client Service Officer

    4 weeks ago

    Parramatta, Australia Karlka Recruiting Group Full time

    Contract until 30/07/2023 - State Government Agency - Parramatta Location **About the company** Karlka Recruiting Group has partnered with a **State Government Agency** to engage a Client Service Officer. ***This position is located in their busy Parramatta office for an initial **contract until 30/07/2023.** **About the Position** The Client Service...

  • Client Service Officer

    3 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    $35 p/h + super - 3 month contract - Parramatta **Client Services Officer | 3 month contract** *** **| $38.67 p/h** **Incl. super** - $35 p/h + super - 3 month contract - Parramatta **About the Company** This NSW Government agency uses data and behavioural insights to drive improvements with government and provide services to NSW. We are looking for...

  • Client Service Officer

    3 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    $35 p/h + Super - 3 Month Contract (potential to extend) - Parramatta (Fully in office) **Client Service Officer | 3 Month Contract | $38.85 P/H inc. Super** - $35 p/h + Super - 3 Month Contract (potential to extend) - Parramatta (Fully in office) **About the Company** This NSW Government agency is entrusted with ensuring that clients' interests are...

  • Client Service Officer

    4 weeks ago

    Parramatta, Australia DFP Recruitment Services Full time

    **Job description**: - **Federal Government opportunity in Parramatta**: - ** 3-month contract with the possibility of extension**: - ** $35.00 per hour + super** Our State Government Client is currently seeking a Client Service Officer to join their Parramatta team with delivering high quality, consistent and timely administration of...

  • Client Services Officer

    2 weeks ago

    Parramatta, Australia Salt Recruitment Full time

    We have not one, but three exciting opportunities available for Client Service Officers to join this growing state-government departments team. If you are a dynamic individual and enjoy delivering high-quality services that prioritise customer excellence, then this role is for you!! If you are ready to make a significant impact and grow professionally, we...

  • Client Service Officer

    2 weeks ago

    Parramatta, New South Wales, Australia Ashdown Consulting Full time

    $35 p/h + super 3 Month Contract ParramattaClient Service Officer | 3 Month Contract | $38.67 p/h Inc. Super- $35 p/h + Super:- 3 month contract:- ParramattaAbout the CompanyThis is an exciting opportunity for a Client Service Officer to join a NSW Government Organisation based in Parramatta on a 3 month contract. In this role you will be responsible for...

  • Client Service Officer

    4 weeks ago

    Parramatta, Australia MBC Recruitment (AU) Full time

    **19th February, 2024**: **Position**: Client Service Officer **Start**: ASAP **Duration**: 3 month contract - possibility of extension **Salary**: $35/hour + superannuation **Location**: Parramatta **Overview** The Client Service Officer (CSO) is part of a Client Service Team collectively responsible for delivering high quality, consistent and timely POA...

  • Client Service Officer

    2 weeks ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Estate Management- Location: Parramatta, NSW, AU, 2150- Req ID: 61993- We are currently looking to fill three temporary full-time vacancies within our Customer Foundation and Proactive Customer Management teams across Estate Management - We are also looking to establish a talent pool to fill future ongoing and temporary vacancies within Estate...

  • Client Service Officer

    2 weeks ago

    Parramatta, New South Wales, Australia Ashdown Consulting Full time

    $35 p/h + Super 3 Month Contract (potential to extend) Parramatta (Fully in office)Client Service Officer | 3 Month Contract | $38.85 P/H inc. Super- $35 p/h + Super 3 Month Contract (potential to extend) Parramatta (Fully in office)About the CompanyThis NSW Government agency is entrusted with ensuring that clients' interests are managed with the utmost care...

  • Client Service Officer

    2 weeks ago

    Parramatta, New South Wales, Australia Karlka Recruiting Group Full time

    Contract until 30/07/202- State Government Agency Parramatta LocationAbout the companyKarlka Recruiting Group has partnered with aState Government Agency to engage a Client Service Officer.***This position is located in their busy Parramatta office for an initialcontract until 30/07/2023.About the PositionThe Client Service Officer will assist in delivering...

  • Client Service Officer

    2 weeks ago

    Parramatta, New South Wales, Australia Ashdown Consulting Full time

    $35 p/h + super 3 month contract ParramattaClient Services Officer | 3 month contract***| $38.67 p/hIncl. super- $35 p/h + super 3 month contract ParramattaAbout the CompanyThis NSW Government agency uses data and behavioural insights to drive improvements with government and provide services to NSW. We are looking for someone to start ASAP on a 3 month...

  • Client Services Officer

    2 weeks ago

    Parramatta, New South Wales, Australia Salt Recruitment Full time

    We have not one, but three exciting opportunities available for Client Service Officers to join this growing state-government departments team. If you are a dynamic individual and enjoy delivering high-quality services that prioritise customer excellence, then this role is for youIf you are ready to make a significant impact and grow professionally, we want...

  • Client Service Officer

    2 weeks ago

    Parramatta, New South Wales, Australia MBC Recruitment (AU) Full time

    19th February, 2024:Position: Client Service OfficerStart:ASAPDuration: 3 month contract - possibility of extensionSalary: $35/hour + superannuationLocation: ParramattaOverviewThe Client Service Officer (CSO) is part of a Client Service Team collectively responsible for delivering high quality, consistent and timely POA and long-term Estate administration...

  • Client Service Officers

    2 weeks ago

    Parramatta, New South Wales, Australia NSW Department of Communities and Justice Full time

    Division: Estate Management- Location: Parramatta, NSW, AU, 2150 Sydney, NSW, AU, 2000 Wagga Wagga, NSW, AU, 2650 Bathurst, NSW, AU, 2795 Lismore, NSW, AU, 2480 Newcastle, NSW, AU, 2300 Gosford, NSW, AU, 2250 Wollongong, NSW, AU, 2500 Broken Hill, NSW, AU, 2880 Port Macquarie, NSW, AU, 2444 Albury, NSW, AU, 2640 Maitland, NSW, AU, 2320- Req ID: NSW Trustee...

  • Client Service Officer

    4 weeks ago

    Parramatta, Australia Debra Manson Recruitment & Training Full time

    **Financial Planning Assistant/Client Services Manager** Out clients are a growing Financial Planning business who are growing their team and on the look out for an amazing new Financial Planning Assistant / Customer Service Officer to directly support the Financial Planners and Practice Managers. This role is ideally for a positive, confident, highly...