Finance Officer

3 weeks ago

Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Financial Performance & Investments- Location: Parramatta, NSW, AU, 2150- Req ID: 58733**Finance Officer - NSW Trustee & Guardian**
- Ongoing vacancy. 35 hours per week
- Location: Parramatta. Flexible and remote working options available
- Clerk Grade: 3/4. Base salary $75,992 pa to $83,211 pa plus super and annual leave loading

**About us**

At NSW Trustee & Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

**About the team**

The Financial Performance and Investments division provides a full range of financial services including budgeting, procurement, customer accounts and investment management services.

**About the role**

This role supports the Customer Financial Services team to deliver high-quality services across the area of paying bills, transacting on investments and securing income on behalf of NSW Trustee & Guardian customers. This role independently handles high-volume, complex customer finance transactions and provides guidance and support to internal Client Service Officers.

The Customer Financial Services team is collectively responsible for the delivery of high-quality, consistent and timely customer accounts and investment management services that are consistent with NSW Trustee & Guardian’s Customer Excellence Principles.

For more information about the position, view the role description.

**About you**
- has experience in either payments processing, accounting or financial services and is passionate about supporting people with disability, vulnerable or older people
- is adaptable and willing to contribute to overall team priorities, business and customer need
- able to produce accurate and timely reports to provide updates to both internal and external stakeholders
- is comfortable working in a high-volume transaction environment
- has strong collaboration skills that will allow you to build & develop working relationships and open channels of communications across all teams in other NSW Trustee & Guardian divisions and with external stakeholders

**Essential requirements**
- Demonstrated experience in a related field such as finance, accounting or systems
- Up to date COVID-19 vaccination status and able to provide acceptable proof

**Desirable**
- Tertiary qualifications in a relevant area

**What we offer**

NSW Trustee & Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

- work-life balance with flexible work options including flex leave
- leave options including 14 weeks’ parental or adoption leave
- career development
- Fitness Passport

Be part of something bigger. For more about joining us, visit the Careers page on our website.

**Our commitment to diversity**

**How to apply**
- submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability
- answer the following targeted questions (maximum two pages):

- Describe a situation where you identified issues with a process and any recommendations you made to resolve.
- Give an example of a situation you dealt with where the priorities changed.

**Closing date**

Applications close 11:59pm, **26 February 2023**.

**Please note**:

- If you need an adjustment in the recruitment process or workplace, please let us know.
- A talent pool may be created for future roles and is valid for 18-months.

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