Spa Concierge

**Job Number** 24152236
**Job Category** Spa
**Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP
**Schedule** Part-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

**Spa Concierge**
- Beautiful location on the Elizabeth Quay waterfront
- 5 minutes walk from Elizabeth Quay station and close to public transport
- Free Employee Duty Meals
- Free breakfast cereal, coffee and tea throughout the day
- Discounts on hotel rooms and food and beverage with Marriott Internationally
- Discounts on retail venues around the location
- Marriott Life with the Works - Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave
- Recognition and wellbeing programs
- Training and Career Development opportunities within an international brand
- Employee activities and celebrations throughout the year

**About the Role**

Devoted to offering spa guests a holistic wellness experience, The Ritz-Carlton Spa uses its waterfront setting to encourage relaxation and reflection in Perth. Four idyllic treatment rooms, including a couple’s spa suite, and secluded wellness lounges inclusive of heated vitality pools & saunas, are where nature meets beauty with crafted luxury day spa rituals.

The Ritz-Carlton Spa, Perth in Australia works collaboratively with national and international skincare brands LaGaia Unedited and Biologique Recherche on its bespoke spa treatments and retail collections for both hotel guests and guests local to Perth.

As creating memorable and extraordinary luxury experiences is at the heart of everything we do, we are looking for a passionate, talented, and experienced Spa Concierge to join our dedicated team of Spa professionals.

**Duties**
- Schedule services for individuals and large groups using spa/salon reservations software system.
- Check in guests for appointments and provide general spa orientation to guests upon arrival.
- Thorough understanding of spa menu to promote and sell spa services.
- Process guest payments for spa services.
- Provide a high level of customer service.

**Skills & Experience**
- Excellent time management skills
- Experience in spa administration desirable.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.