Av Service Technician

5 months ago

Mulgrave, Australia Equans Full time

**Requisition ID**: 55846

**Domain**: Technicians/Other

**Contract type**: Permanent

**Schedule**: Full-Time

**Support Our Team at Equans AV Technologies - A Proud World Leader in AV integration.**

Equans AV Technologies, Australia’s foremost tier 1 AV integration company, are looking for an AV Service Technician who is as passionate about AV solutions as we are.

Reporting to the National Service Manager, you will be an integral part of the broader successful and friendly Equans AV Technologies team who are based in our Mulgrave office.

Build on existing long-term relationships with clients across Victoria through the provision of customer service support, usage assistance, repairs, problem solving and preventative maintenance.

**About Us**

Equans is part of a global, technical services leader, and part of the Bouygues Group. Our local team of qualified technicians and support staff delivers value for customers by balancing cost, risk, and performance, while having access to a global network of experts. We design and provide customised solutions for our clients to support them in their energy, industrial and digital transitions.

With highly qualified employees across 20+ locations in Australia and New Zealand, we provide excellent technical expertise in design, installation, and maintenance, with a unique combination of skills in Mechanical, Fire Protection, AV and Electrical and Communications Services.

**What you will be doing**
- Delivering fundamental technical support to users for all provided audio-visual and video-conferencing equipment.
- Action AV/VC incidents and requests submitted through the service desk tool, while adhering to established SLAs.
- Occasionally assisting in generating quotations for necessary repairs when supplier warranty/maintenance has lapsed.
- Facilitating proactive time management to allow for ongoing technical training and the maintenance of certifications, with our full support.
- Staying updated on the ever-evolving AV technological landscape.
- Support AV systems across various sectors such as corporate, education, hospitality, and beyond.

**About you**:

- You have Audio Visual integration industry experience.
- You possess strong technical knowledge of AV systems and construction methodologies.
- You are an experienced AV Technician who is looking for a stable career.
- You’ve had a minimum of three (3) COVID-19 vaccinations as you may be required to work in a healthcare setting.

**Skills & experience**:

- Strong communication and stakeholder management skills.
- You hold a construction induction card.
- You have a current and valid Australian issued driver’s license.

**Why Equans?**
- Employer paid life insurance.
- Paid parental leave.
- Paid volunteer leave.
- Study leave.
- Employee Assistance Program.
- Career development.

**Next steps**

Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.

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