Non Medical Coordinator

7 months ago

Blenheim Road, Australia IHMS Full time

**About the role**:
The Organisation:
International Health and Medical Services (IHMS) is a large Australian based organisation that specialises in providing compassionate and professional multidisciplinary medical care in challenging environments. We primarily work with governments and large private organisations to deliver industry leading service to patients.

We are globally recognised for our unique expertise and offer fantastic opportunities to undertake meaningful work with patients where others can’t. We offer opportunities for people to learn and grow their skills and knowledge in a caring organisation focusing on professional development and clinical excellence.

**Key responsibilities**:

- Coordinate all referral appointments and ensure the case notes are maintained.
- Create and/or update all cases with the appropriate plan of action.
- Place guarantee of payment to service providers, as requested.
- Act as a centralised point for all correspondence and claims.
- Verify client status to access service, with network providers.
- Ensure that medical records are followed up and updated, and that reporting inputs are captured, so as to ensure a high level of service is provided
- Maintain databases by regularly updating service providers, general practitioner and pharmacy allocations.

**About you**:

- Confident decision making skills.
- Communicate medical decisions to stakeholders while maintaining strict confidentiality on medical information.
- Sound analytical skills with the capacity to approach problems broadly.
- Ability to effectively communicate with staff, clients and management.
- Knowledge and experience of working with culturally diverse client groups
- Computer literate, especially in Microsoft Outlook, Excel, and Word, and be able to use computerised medical records.
- Capacity to appreciate the potential challenges of delivering health services in a politically sensitive environment.

**Benefits**:

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