Airline Refund and Ticketing Consultant
7 months ago
**About CTM**
**About the Role**
The Refund and Ticketing Consultant role is critical to supporting our operational teams with expert knowledge of GDS refunds, ticketing, fare rules and fare construction.
This role focuses on managing the refunds of domestic and international airline tickets as well as some airline ticketing, airlines changes..
Excellent presentation and interpersonal skills are essential in this role along with a strong operational and technical understanding.
**Skills and Experience**
- You must have previous Refund, Ticketing experience in Domestic & International travel
- Knowledge of both Tramada and Sabre/Amadeus system essential
- Ability to communicate in a professional manner both written and spoken
- Commitment to exceptional customer service
- Strong organisation and time management skills
- Enthusiastic Team Player willing to provide support & training when required.
**Why CTM?**
As a global organisation CTM offer a range of employee discounts which include travel discounts, Health and Wellness perks, Training and Development opportunities. The Travel industry is well and truly back - we can offer a strong, established, and stable work environment which will support your career development.
Employee wellbeing and flexibility is part of our DNA - we offer blended work arrangements with hybrid WFH flexibility, competitive shifts, Wellness and Chill-out days, Annual Volunteer Day, and strong sustainability focus.
-
Travel Fares and Ticketing Coordinator
6 months ago
Sydney, Australia Travel Trade Recruitment Full time$70000 - $75000 per annum + Super Sydney CBD, New South Wales - Fares & Ticketing, Home Working, Travel Agent - Permanent 5437BD Favourite DESCRIPTION: - Booking Domestic & International Airfares - Working on GDS to make and manage reservations. - Issuing Tickets, processing Reissues and Refunds. - Managing Ques and Schedule changes - Building...
-
Airline Travel Consultant
6 months ago
Sydney, Australia Travel Trade Recruitment Full timeUp to $60000 per annum + super + travel perks!!! Sydney, New South Wales - Airline, Reservations - Permanent 5297BS1 Favourite **Look no further! The very rare and sought-after role with an airline is here!** *** **JOB DESCRIPTION**: - Issue tickets - Be confident and passionate about the airline's product - No KPI's or targets to meet! **EXPERIENCE...
-
Junior Airline Travel Consultant
6 months ago
Sydney, Australia Travel Trade Recruitment Full time$50000 - $52000 per annum + super + travel perks!!! Sydney, New South Wales - Airline, Fares & Ticketing, Reservations - Permanent 5432BS1 Favourite **Look no further! The very rare and sought-after entry-level role with an airline is here!** *** **JOB DESCRIPTION**: - Issue tickets - Be confident and passionate about the airline's product - No KPI's...
-
Fare and Ticketing Consultant
7 months ago
Sydney, Australia CVFR Travel Group Full timeOne of Australia's largest Consolidation company. Offering great training and work environment. The company is great place to start to build your travel career and also a place to join to gain further experience for the seasoned player. - Strong GDS knowledge (Amadeus,Travelport or Sabre) - Airline Ticketing knowledge - Preference if you have knowledge of...
-
Team Leader, Disrupt Ticketing
6 months ago
Sydney, Australia Qantas Airways Limited Full timeChallenge yourself to lead the Disrupt Ticketing team- - Grow and diversify your career- - Full-time role based at our Mascot CampusWe’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. Lead...
-
Airline Pricing Expert
2 weeks ago
Sydney, New South Wales, Australia Qantas Group Full timeKey ResponsibilitiesThe role of Airline Pricing Expert requires a strong understanding of airline pricing, sales and distribution practices. As a key member of the Qantas Group team, you will provide technical advice and support to various teams across the group, ensuring clarity and accuracy in fare, rule, and ancillary data interpretation across...
-
Airline Revenue Management Specialist
2 weeks ago
Sydney, New South Wales, Australia Qantas Group Full timeKey Role SummaryThe Qantas Group is seeking a skilled Airline Revenue Management Specialist to maximize network revenue for the organization. As a key member of the team, you will work closely with stakeholders to develop strategies and initiatives across various markets.About the RoleLead the development of pricing strategies to optimize revenue performance...
-
Airline Operations Coordinator
1 week ago
Sydney, New South Wales, Australia Regional Express Holdings Limited Full timeJob DescriptionRex, Australia's largest independent regional and domestic airline, is seeking a highly motivated and experienced individual to join their Sydney Airport Team as a Part-Time Customer Service Officer.Key Responsibilities:Provide exceptional customer service to passengers at Sydney Airport, handling domestic and regional check-in services for...
-
Airline Operations Manager
1 week ago
Sydney, New South Wales, Australia dnata Full timeThe dnata company is a global leader in ground services, and we are currently seeking a highly skilled Ramp and Baggage Service Delivery Manager to join our Sydney team.Key Responsibilities:Team Leadership: Lead a professional team that provides exceptional customer service to a diverse group of clients, driving ongoing improvement and excellence.Operational...
-
Airline Service Operations Manager
6 days ago
Sydney, New South Wales, Australia dnata Full timeJob DescriptionWe are seeking an experienced Airline Service Operations Manager to join our team at dnata in Sydney. As a key member of our operations team, you will be responsible for managing end-to-end ground services and ramp services for our clients, ensuring an efficient and effective service that meets and exceeds the company's and our clients'...
-
QAntas Agency Connect
3 months ago
Sydney, Australia Qantas Airways Limited Full timeTake an opportunity to guide our Agency Partners with expert advice and quality service. - Join a dynamic team with ongoing career development opportunities. - 12-months Fixed-Term Contract, based at our Mascot Campus. At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship and a can-do attitude. We’re...
-
Business Travel Consultant
5 months ago
North Sydney, Australia Gray Dawes Group Full time**Gray Dawes Travel** is a multi-award-winning global travel management company with offices in the United Kingdom, the Netherlands, Australia, and the United States. Established in 1865, we’re constantly growing by using technology and our passion for what we do to keep evolving. Our people are at the heart of our business and we’re recruiting for an...
-
Virgin Australia Systems Technologist
4 weeks ago
Sydney, New South Wales, Australia Virgin Australia Full timeWe are seeking a highly skilled Commercial Systems Specialist to join our team at Virgin Australia. This is a unique opportunity to make a significant impact on our Passenger Services Systems and contribute to the success of our airline.The successful candidate will be responsible for providing expert-level support for troubleshooting complex issues,...
-
Airline Network Optimization Manager
2 weeks ago
Sydney, New South Wales, Australia Virgin Australia Full timeAbout UsAt Virgin Australia, we're always looking for innovative ways to improve our services and exceed customer expectations.We're seeking a highly skilled Airline Network Optimization Manager to join our team and contribute to the development of our network strategy.Job DescriptionWe're embarking on a cross-functional transformation program across...
-
Customer Service Officer
6 months ago
Sydney, Australia Rex (Regional Express) Full timeRex is Australia’s largest independent regional and domestic airline operating a fleet of 57 Saab 340 and 10 Boeing 737-800NG aircraft to 56 destinations throughout all states in Australia. In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator) and the two pilot...
-
Airport Customer Service Ambassador
2 days ago
Sydney, New South Wales, Australia Regional Express Holdings Limited Full timeRex Airlines is seeking a highly motivated and experienced Customer Service Officer to join their Sydney Airport team. About the Role: Provide exceptional customer service to domestic and regional passengers at Sydney Airport. Operate check-in services, including reservation and ticket sales, pre and post-flight duties, and editing of flights. Assist with...
-
Customer Service Representative
1 week ago
Sydney, New South Wales, Australia Regional Express Holdings Limited Full timeRex, Australia's largest independent regional and domestic airline, is seeking a skilled Customer Service Officer to join its Sydney Airport team.The ideal candidate will possess excellent customer service skills, be able to work effectively in a fast-paced environment, and have prior experience in the airline industry. Key responsibilities include:Providing...
-
Settlements Officer
6 months ago
Sydney, Australia TEG Full time**About TEG** TEG is a global leader in live entertainment, ticketing, digital and data. At TEG we believe that nothing beats the live experience, whether it is concerts, sports, musicals, exhibitions, or e-sports. TEG has been at the heart of the live event experience for 50 years through our touring and ticketing operations. As a Settlements Officer,...
-
Customer Solutions Representative
4 weeks ago
Sydney, Australia TEG Full time**Be part of our tomorrow! We are hiring a Customer Solutions Representative at Ticketek, which is part of TEG, SXSW Sydney, Laneway Festival and 30+ other brands across 40 countries!** **About Ticketek** Ticketek is a global leading event ticketing company, powered by our database of 11.7 million unique live entertainment fans, and our ticketing platform...
-
Consultant - Technical Support
3 months ago
Sydney, Australia Delivery Centric Technologies Full time**Job Title: Consultant - Technical Support** **Location: Sydney** **Key Responsibilities**: - Provide first-level client support by diagnosing and troubleshooting software and hardware issues related to our solutions. - Collaborate with internal teams and external clients to resolve complex technical issues and escalate cases when necessary. - Offer...