Fault / Incident Management Analyst

6 months ago

Brisbane, Australia Powerlink Full time

**_Position Summary _**:

- Receive quality training on technologically advanced & innovative systems that set your career apart.
- Join our collaborative and supportive team environment with experienced, down-to-earth people.
- Attractive remuneration package + 12.75% Super + free onsite parking.

Want to get stuck into cutting-edge project that’s aren’t being delivered elsewhere in Queensland? Be the start of every possibility with Powerlink.

**About the role**:
In this dynamic role you will work with a supportive and collaborative team, investigating and mitigating risk to ensure optimal performance of Queensland’s operational networks and its customers. You will be working closely with Powerlink’s Control Room on management of network faults and incidents.

In this critical role you will provide services in the areas of;
- Network Incident Management & Investigations
- Condition Monitoring
- Network Performance reporting

**At Powerlink, every possibility starts with you**:
We reckon life’s about possibilities. And so is the future.

That’s why we need you. As Fault Management Analyst you’ll help us connect Queensland to an even brighter and more sustainable future, providing high voltage electricity to over five million Queenslanders and 238,000 businesses. No matter your role, your work is about every light turned on. Its every community connected and every future made possible.

Together we’re gearing up for an even brighter future, working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us grow our impact and ensure we’re ready to tackle the challenge of our lives. Join us and make it happen.

**Find a career that matters and lasts**:
As a Fault Management Analyst you’ll help clever solutions to interesting problems as you grow your skills every day. And you’ll do it with down-to-earth people who you’re proud to work with and get to know. Here’s how:
No two days will be the same, you’ll be instrumental in providing rapid response incident management services for Powerlink’s High Voltage Transmission, Communications and Operational Technology Networks throughout Queensland.

**What you’ll do**:

- Perform remote maintenance checks, fault rectification activities and operational changes to network plant and Intelligent Electronic Devices (IED’s) to ensure effective operation of plant and equipment.
- Provide remote gathering data event and disturbance information, low level device information, substation control system data, plant specific monitoring data, from Intelligent Electronic Devices (IED) for analysis to ensure correct operation, monitor trends or investigate issues.
- Manage and support network incidents including identification, receipt of advice, analysis, risk assessment, prioritisation, management of response, rectification and investigation activities to ensure risks and exposure are effectively managed, and networks are restored in the most efficient and effective manner.
- Perform detailed incident investigation, agile risk assessment and management of network issues and incidents taking into consideration all necessary factors including but not limited to, safety, system security, financial and customer implications to ensure risks are mitigated to an acceptable level.
- You could be required to travel throughout Queensland for short periods and will be part of a 24 hour on call standby roster, where at most you would be required to be on standby every second week.

**What you’ll bring**:

- Tertiary qualification(s) or equivalent in Electrical Engineering (AQF Level 6 - Advanced/ Associate Diploma)
- Experience in high voltage plant and equipment (operation and maintenance) and operational technology networks
- Demonstrated ability to working cooperatively and communicate effectively within a technical team environment
- Demonstrated working knowledge of high voltage plant, secondary systems and communications equipment.

**We’d also love you to have**:

- Skills in analysing data, perceiving connections and relationships, identifying critical issues, synthesising information and acquiring and comparing data
- Demonstrated operational risk and incident management knowledge within an electricity transmission and operational technology network environment.
- Demonstrated knowledge and understating of SAP, EMS systems and other asset management tools.

What matters most is your drive to make and impact for the millions of people we serve. Through our core values of accountability, customer service, teamwork and safety, you’ll strive to question and challenge the ordinary every day.

**Why Powerlink?**:
There’s lots to love about a career with Powerlink. But our people say there three thing that really stand out:

- ** A career that matters and lasts**: You’ll shape a progressive career connecting more than five million Queenslanders to a world-class, green energy future.
- ** Unique w

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