Wait Staff and Kitchen Hand

5 months ago

Hope Island, Australia Mad over Italian Full time

Mad over Italian is a family owned hospitality venture with a new age, fresh casual approach to quality Italian delectables where immaculate customer experience stands as priority

At Mad over Italian, we believe in doing our best to assure the team members feel a sense of belonging and pride to be a part of the business. We aim for a work culture that not only ensures a friendly environment and individual growth of learning and skills but also contribute rewards towards proven performance.

**Your Roles and Duties**:
Greeting customers in a most friendly and approachable manner, taking customer table bookings and seating them, receiving orders over the phone and in-person. Serving food and drinks to customers on the table. Cleaning duties of the kitchen space, dining and bar areas. Process payments for customers.

In-store team members are also responsible for helping to cut and box piping hot pizzas fresh out of the oven, dispatch deliveries before they are hustled out the door, safely prepare food according to training provided as well as assist other team members on food prep stations.

**In-store responsibilities**:

- Serving customers
- Acquire product knowledge and be fully aware of menu items and products
- Processing payments
- Attend to customers both on the phone and in person
- Quality control of food before dispatch or handover
- Knowing and following food safely whilst preparing food items
- Assisting fellow team members during service
- General cleaning duties

**Job Types**: Part-time, Permanent, Casual
Part-time hours: 10-40 per week

**Salary**: $24.00 - $28.00 per hour

**Benefits**:

- Employee discount
- Free food

Schedule:

- Afternoon shift
- Evening shift
- Weekend availability

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- Hope Island, QLD 4212: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- Fluent English (required)

Licence/Certification:

- RSA (required)

Work Location: In person

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