Client Services Executive
2 weeks ago
A range of opportunities are currently available to join a leading recognised stockbroking firm where internal promotion and progression are highly valued. My client is seeking enthusiastic, hardworking and eager to learn individuals looking to kick-start their careers within the financial services industry.
This role would suit individuals that are able to work full-time between Monday to Friday, and are able to commit to working on rotating shifts with a start time between 7:30 am - 10:30 am, and a finish time of no later than 8:00 pm.
Role and responsibilities
With multiple client service roles available, these are excellent opportunities to commence a career within financial services and start developing your knowledge of relevant products and processes.
- Provide proactive and timely support for the client, in both CFDs and Stockbroking
- Provide excellent and high calibre client service to ensure a positive client experience
- Proactively identify and cross sell additional products and services to existing clients
- Proactively respond to and manage inbound client queries professionally and efficiently
- Develop and implement opportunities to continually improve and enhance services to their customers
- Strong client / customer service experience
- Previous experience in financial service is desirable but not a must
- A relevant degree in Economics, Finance & Commerce desirable
- Outstanding verbal & written communication skills
- Interest in pursuing a career in Financial Services/Stockbroking
- Strong emphasis on providing excellent customer service
- Great attitude and desire to learn
- Given expected interest in these positions, please be aware, only those shortlisted individuals will be contacted._
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