Rostering Services Administrator
2 weeks ago
**The Organisation**
Proudly serving Australians since 1928, the Royal Flying Doctor Service has been connecting people in rural and remote communities across Australia to the health care they need to thrive.
In Victoria, The Flying Doctor has an extensive patient transport operation by air and road, complemented by a range of mobile and fixed primary health services, such as dental, optical, mental health, GP clinics, speech therapy and a growing number of digital health technologies.
Mobile Patient Care (MPC) is a service division of RFDS Victoria, providing non-emergency patient transport services in both rural and metropolitan locations across Victoria.
***
**Position Purpose**
As part of the Rostering Services team you will support the optimisation of staff scheduling function with a strong focus on cost effective staff scheduling and resource planning, while remaining cognisant of staff wellbeing and operational needs.
The rostering service team form one of the most important teams in our organisation. At its core, this dynamic and fast-paced team are responsible for pre-scheduling our field team to meet service delivery requirements and also responding to real-time rostering needs._ _
**Key Accountabilities**
- Supports the development and maintenance of master rosters, to insure field team members meet service delivery requirements by guaranteeing critical roles are covered, absenteeism and sick leave are backfilled and shifts are covered and potential losses minimised due to vacancies.
- Proactively identifies and resolves resourcing and rostering issues or is able to address the issues under guidance. Ensuring compliance of safe practices, policies, procedures, industrial instrument
- Working closely with the People & Culture team to process fortnightly payroll process including completion of daily time in attendance checks, addition of relevant allowances and checking of all timesheets to confirm accuracy against EBA, OT approvals etc.
- Maintain personnel records, ensuring internal systems are accurate and current including managing staff alerts, contract changes, non-current qualifications/registrations and training records.
- Effectively coordinate new-staff induction timetables and observer shift scheduling.
**Skills, knowledge and competencies**
- Experience in managing staff timesheets, time-in-attendance records and/or payroll process in the context of 24/7 shift working environments
- Experience in managing complex administrative activities
- Strong problem-solving skills supportive of developing 24/7 operational rosters
- Experience with rostering software EMPlive and WorkForce
- Strong attention to detail and accuracy
- This is an exciting opportunity to work for an iconic Australian charity that promotes a supportive and inclusive working culture, offers a flexible working environment and exciting employee benefits._
RFDS offers a competitive salary with salary packaging options. Vehicle allowance and travel reimbursement will be provided.
Applications close at 5pm on Friday 12 May 2023
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