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Accommodation Manager
4 weeks ago
$70,000 - $75,000 plus superannuation
Waterfront Melbourne Apartments manages apartments in Flinders Wharf building located on the banks of the Yarra River. Offering fully furnished, self-contained apartments for short and long stay in Melbourne, our guests are guaranteed a home away from home.
We specialize in providing long term accommodation for corporate travellers and relocating families as well as short term accommodation for travellers on business or holidays. We are now seeking an Accommodation Manager to join the team.
Broadly, the role will manage and lead main aspects of the operations including front office team and performance, cleaning, and maintenance departments.
Your duties and responsibilities will include:
- Responsible for coordinating front office, cleaning, maintenance, and general office operations.
- Coordinate contractors and work in the apartments, deliveries, stock.
- Responsible for monitoring and purchasing stock for the cleaners and apartments.
- Record maintenance process and work performed and engage with the owners.
- Responsible for billing and charge to owners and FWI.
- Attend apartments as necessary for regular checks including maintenance issues, damage, wear and tear, missing items
- Relevant Diploma/Advanced Diploma level qualification and at least 2 years’ experience in a similar role
- Strong communication skills
- Excellent customer service skills
- The ability to motivate people, delegate tasks and work as part of a team
- The ability to remain diplomatic and pleasant, think on your feet and remain calm in a crisis and solve problems
- Flexibility and adaptability with good organisational skills
- IT skills and familiarity with databases and spreadsheets for data analysis
**Salary**: $70,000.00 - $75,000.00 per year
Schedule:
- 8 hour shift
- Shift work
**Experience**:
- Accommodation Management: 2 years (preferred)
Work Authorisation:
- Australia (preferred)
Ability to Commute:
- Docklands, VIC 3008 (preferred)
Work Location: In person
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