Linux Support Analyst
2 months ago
Hybrid WFH/North Sydney
- Excellent training and certification support
- Long term career progression and technical upskilling
At Hyre we’ve partnered with a well-regarded IT managed service provider delivering key services into banking and public sector clients.
This is an excellent opportunity to secure a permanent role with an organisation dedicated to training, upskilling and certifying their staff, as well as giving them a clear defined career progression within the organisation.
The role will involve:
- Providing 1st and and limited second level IT support and assistance to their regulated client base
- Liaise with clients and other areas on technical support issues, problem resolution and assistance, through to resolution
- Contribute to problem rectification and fault reporting including logging, escalation and coordination with team members and other IT support areas in ServiceNow
- Install and configuration software and hardware
- Assist in the development and maintenance of standard operating processes and procedures
- Service Desk/IT Support experience working with ServiceNow or other ITSM tool
- Linux System Administration including:
- CLI: Linux command line, understand system administration tasks such as installing and configuring software, managing users and groups, and monitoring system performance
- Scripting and automation: Proficiency in scripting languages such as Bash, Python, or Perl is essential to automate repetitive tasks and improve efficiency
- Networking knowledge: basic networking concepts, including configuring network interfaces, firewalls, and routing
Desirable:
- ITIL certification
- Federal government security clearance (Baseline, NV1 or NV2)
This role will be working with federal government end-clients and requires the successful applicant to be an Australian citizen and eligible for a federal government security clearance.
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