Trainee Service Advisor

2 months ago

Forrestfield, Australia Truck Centre WA Full time

Fantastic opportunity to develop a career in the automotive industry
- Competitive pay & benefits with loyalty leave & annual CPI pay increase
- 24 month Accredited Traineeship with on the job training provided

**The Company**

'Truck Centre (WA) is WA's sole Mack, UD and Volvo Truck Specialist Dealership'. With 8 branches operating successfully state wide, we pride ourselves in taking on the prestigious responsibility of being the 'Single Largest Truck Transport Solution in WA.'

**The Role**

An opportunity has become available for a motivated individual who wants to commence their career in the heavy automotive industry. This will require you to complete a formal traineeship as a Service Advisor, over a 24 month period. During this time, you will be responsible for completing units of competency through our RTO, as well as extensive on the job training.

In this role you will be responsible for acting as the primary contact (both face-to-face and over the phone) between Truck Centre and our clients for all repair and maintenance work on their vehicles. You will need to be confident and responsible for scheduling work from the Service Counter to the Workshop whilst providing exceptional customer service.

To be successful in this position, you will need to be a hard working individual who strives to meet the needs of our customer's expectations on all occasions.

To be considered for this opportunity, you will have:

- Automotive knowledge and interests
- Exceptional customer service skills
- Solid computer literacy skills
- Exceptional communication skills
- A can-do attitude
- Be able to work well in a small team environment
- Strong attention to detail
- Be able to commit to full time hours and to support the team over the weekend as required
- The ability to problem solve and think on your feet

**How to Apply

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