Process Analyst: Student Administration

2 weeks ago


Adelaide CBD, Australia University of South Australia Full time

Based in Student Academic Services at 101 Currie Street, Adelaide
- One (1) full-time continuing position and one (1) fixed term contract until May 2024
- Salary from $84,539 per annum (plus 17% superannuation)

**About the Role**

**About UniSA Student and Academic Services (SAS)**

**Core Responsibilities**
- Contribute to the overall coordination of Campus Central operations including student system requirements, local and University wide processes, timelines, support and service arrangements, documentation and resources
- Facilitate the development and review of fully documented specifications and appropriate business process documentation as required, including those associated with modifications to system functions
- Undertake business process and training needs analysis, develop and review business process and training materials, deliver end-user training and provider end-user support
- Liaise with Campus Central Team Leaders to identify, advise and implement best practice within Campus Central for the delivery and management of student administration and services
- Evaluate and review student administration operations to identify service improvements and developments to support online service delivery and student self-management

**Essential Skills and Experience**
- Commitment to a customer service culture and to working collaboratively in a team-based work environment
- Interpersonal and negotiation skills, including the ability to work with technical, academic and administrative staff at all levels of the organisation
- Demonstrated oral and written communication skills including experience in developing and providing training
- Well-developed problem-solving skills, including the ability to be innovative and creative in providing advice and generating solutions
- Ability to manage complex information systems and processes using highly developed analytical and information management skills, a high degree of computer literacy and the ability to troubleshoot system related problems

**Benefits**

Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:

- Access to great personal development opportunities
- Generous superannuation contributions of 17%
- Flexible working conditions including 40% working from home
- Employee assistance and development programs
- Staff study support
- A variety of leave arrangements

**Culture**

As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground. Our staff are creative and innovative thinkers, communicating with clarity, conviction and enthusiasm. We embrace diversity and inclusion in a vibrant, engaging environment. Our people are authentic, resilient, and influential, and we deliver results.

**How to Apply**

Please address your cover letter to
**4860**.

**Applications close: 11.30pm Sunday 5 February 2023**
- Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment._



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