Onboarding Associate

8 months ago

Melbourne, Australia Homage Care Full time

**What you'll be doing**

As the Onboarding associate you will be responsible for the recruitment and engagement of our Care Professionals (Nurses and Caregivers) to ensure Homage can deliver on the operational requirements in a timely manner.

This is the perfect entry level role to take your first steps in an exciting, fast-growing business.

**You will..**
- Facilitate the timely onboarding of Care Professionals by supporting them through each onboarding stage which includes interviewing, documentation uploading and obtaining of Police Checks and ABN numbers;
- Re-engage with our newly onboarded Care Professionals;
- Manage and maintain accurate data in our CRM System;
- Assisting management with the preparation of customer communication materials;
- Support in ad-hoc tasks and projects.

**Skills you will need**
- Experience in a customer service role, operations, recruitment or community engagement
- Clear and engaging communication skills in person, on the phone and in writing
- A good level of IT competence (ie. Google Suite)
- Ability to work autonomously and remain motivated

**Benefits...**
- Hybrid Work - Working from both home and our wonderful office located in the heart of the CBD
- ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in
- Annual Salary Reviews
- Regular social events - Weekly, Monthly, Quarterly & Yearly.
- Employee of the month rewards
- Birthday celebrations
- EAP - Employee Assistance Program

**Who are we?**

Homage is a tech start-up business that operates within the Healthcare Industry. We are changing the way people access and receive home-care.

**What does this mean?**

Through our technology platform we bridge the gap between care professionals and care recipients, enabling care, wellness and recovery wherever you are.

**How do we do it?**

Our platform has an advanced algorithm that matches the best suited care professionals to our home care patients, based on the needs and wants of our patients.

We work vigorously to deliver personalised, value-based care.

**What's next?**

We offer you the opportunity to be part of our success story

Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation which truly makes a difference in the lives of many.

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