Communications and Publishing Officer

2 months ago

Canberra, Australia The Department of Parliamentary Services Full time

**Employment Type**:Ongoing/Non-Ongoing

**Classification**: Parliamentary Service Level 5

**Closing Date**: 11:30pm AEDT, 2 May 2024

**The Opportunity**:
The Department of Parliamentary Services (DPS) is recruiting for a Communications and Publishing Officer in the Client Relations team within the Parliamentary Library. The Parliamentary Library provides high quality information, analysis and advice to Senators and Members of Parliament in support of their parliamentary and representational roles.

The Client Relations and Publishing team leads the delivery of outreach and publishes engaging online publications and communications for parliamentarians, committees, and their staff.

We are a trusted source of information, analysis and advice for Parliamentarians and parliamentary staff. We are looking for someone who is creative, possesses sound judgement and excels at creating and delivering engaging online and print communications.

As the Communication and Publishing Officer you will be responsible for developing and distributing engaging digital, and occasionally, print communications. You will be supported by your Director to evaluate communication strategies and ensure optimal reach. You will also manage and develop the Library’s social media presence.

You’ll be creative, highly organised, have a great attention to detail. You’ll demonstrate a proven ability to deliver creative and effective communications, evaluate results. You’ll work collaboratively with business areas and external stakeholders, seeking advice from your Director and incorporating feedback from clients to maximise the Library’s reach.

This role is an exciting opportunity to be part of the parliamentary environment, developing and implementing communications which meet client needs and increase client engagement with the Library’s products and services. You’ll use your creativity and outstanding communication skills to promote the Library’s unique image.

**Who we are looking for**:

- experience in creating and distributing engaging communications
- excellent written and oral communication
- a great attention to detail, be highly organised and creative
- a flexible approach to work, be able to organise priorities and meet deadlines.
- sound judgment and an understanding of the parliamentary and political environment.

**Job Specific Requirements**:

- The successful applicant will be required to obtain and maintain a Baseline Vetting (Protected/Restricted) security clearance.
- Tertiary qualifications in communications, marketing or similar are desirable but not essential

**Duty Statement**:
**Classification**:Parliamentary Service Level 5
**Section**:Client Relations & Publishing
**Immediate supervisor**:Director, Client Relations and Publishing

Under limited/general direction undertake duties in accordance with the agreed standards for the Parliamentary Service Level 5 classification. The duties will include, but are not limited to, the following:
2. Assist in the maintenance, monitoring and development of the Library’s intranet and website by:

- a. supporting publishers by loading and maintaining web content and
- b. responding to web enquiries.

3. Liaise with clients, internal staff and external agencies to develop and deliver user focussed and accessible web-based information products, services and instructional material.

4. Evaluate and contribute to the Library’s communications strategy to achieve high levels of client engagement.

5. Contribute to corporate activities, including by providing support to the Office of the Parliamentary Librarian.
- Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice._

**How to apply**:
Please upload a pitch 750 words maximum describing how your skills and experience would contribute to the role and work of the department.

Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role.

**Our purpose and values**:
We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.

Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our ic

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