Lskd Ecommerce Manager

4 months ago

Loganholme, Australia LSKD Full time

1% Better Everyday - personal development at the heart of our culture
- EPIC work environment with perks and flexibility
- Global Retail Brand

**Our Story**

LSKD is an Australian-owned and operated brand that prides itself in producing high-quality functional sportswear with a street aesthetic. Ever since our formation we’ve never been content settling for the norm; we’re constantly evolving and challenging the status quo, inspired by the restless few who influence style, shape the future and strive to be 1% better everyday

**The Role**

As our team's Ecommerce Manager, you're the go-to for driving our digital sales, enhancing our Community's digital experience, and ensuring the successful operation of our ecommerce platforms. The role requires a combination of strategic thinking, technical knowledge, and strong collaboration with various teams within our brand

**Key Tasks & Responsibilities**
- Oversee and manage E-commerce strategies that align with our company goals and growth objectives
- Manage the day-to-day E-commerce platform (Shopify) and tech stack (eg. product uploads, landing pages, apps, CRO etc)
- Consistently review our technologies and identify opportunities for improvement in terms of CRO, UX and CX. Drive revenue growth by implementing and testing those technology improvements
- Analyse and map our community lifecycles and implement and test improvements
- Identify growth opportunities and trends, analyse and report to our leadership team
- Implement Community Experience initiatives to take our customer satisfaction to the next level; ensuring we're unreasonable in our hospitality to community
- Collaborate with our digital marketing and creative team to implement effective merchandising and promotions to drive revenue growth, and to ensure content is accurate, relevant and compelling to our audience
- Manage our external freelancers and agencies

**Benefits and perks**
- Did we mention 1pm knock off Fridays? Work life balance is a must
- A vibrant and fun office culture
- Great staff discounts
- Personal Development Investment - start smashing your goals
- Great channel of succession and huge pipeline for career development across Ecommerce, Digital Marketing and Operations

**Essential Skills / Experience**
- Demonstrated experience in an E-commerce management role
- Experience in e-commerce software including Shopify as a core requirement
- A strong understanding of UX/CX and conversion rate optimisation
- Demonstrates a strong understanding of the LSKD community, brand mission and values
- Actively identifies new areas for learning and needs to stay up to date and leading edge in area of expertise
- Strong communicator and clearly conveys information and ideas in a focused, appropriate and effective manner
- Ability to hit deadlines and work that extra mile to get the job done on time
- Passionate about our mission and our brand

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