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Reception/call Centre

1 month ago

Colac, Australia Colac Area Health Full time

Location: South West Region | Colac-Otway

Job type: Part time

Organisation: Colac Area Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 16946

**Reception / Call Centre Officer**
Part Time 18 hours Per Week
- Colac Area Health is a values based organisation providing a unique integrated health service comprising of over 500 employees, providing Acute Care, Aged Care, Community and Allied Health Services.
- The Reception/Call Centre Officer role provides call centre, reception and administrative services across reception/administration areas within CAH. As well as providing backfill to cover leave requirements for administrative/reception staff. This role will work closely with other reception and administration staff and is inclusive of training/task mentoring assistance. The successful applicant will be a driven individual who thrives on providing exceptional service.
- Essential:

- Outstanding Customer service and friendly, professional phone manner
- Excellent communication skills both verbal and written
- Strong administration/secretarial skills
- Excellent problem solving ability
- High level of computer literacy: sound working knowledge of Microsoft Office
- Kind, empathetic nature
- Ability to work independently and as part of a team
- Desirable:

- Knowledge of Patient Administration Systems
- Previous experience in Health field
- Previous Call Centre experience

**Applications close Friday 11th August 2023**
- We are committed to the safety and wellbeing of all children and young people._
- We at Colac Area Health are proud to be totally smoke free._

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