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Front Office Receptionist
2 months ago
Quality Hotel Colonial Launceston is looking for Full or Part Time Guest Service Agents to join our expanding Hotel.
The role is a combination of customer service and administration, ideal for someone with previous experience in customer service, accommodation, travel or tourism industry.
**Responsibilities will include but are not limited to;**
- Greeting and checking in our guests
- Provide and exceptional guest experience
- Co-ordinating with our housekeeping and maintenance teams
- Processing reservations
- General administration tasks as require
- Guest account reconciliation
**Ideal Experience**
- Previous experience in administration, travel or tourism preferred but not essential
- Excellent written and verbal communication skills
- Exceptional customer service skills and a positive attitude
- The ability to provide a high level of customer satisfaction
- Professional presentation
- Availability to work a variety of shifts on a rotating roster (including weekends and public holidays)
**Application process...**
Applicants will be required to provide evidence of their eligibility to work in Australia.
**Job Types**: Full-time, Part-time, Casual
Pay: $25.80 - $38.70 per hour
Expected hours: 10 - 38 per week
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Rotating roster
Work Authorisation:
- Australia (preferred)
Work Location: In person