Aps6 Veterans Access Network Manager

4 weeks ago

Surry Hills, Australia Department of Veterans' Affairs Full time

Salary Range: $93,976 -$106,713 + Attractive Superannuation
- Contact Officer: Daniel Agazzi on (07) 3833 0117

The Department’s Veterans’ Access Network is the department’s first point of contact for general client enquiries and interactions. Offices are located in state/territory capitals and other key locations, including regional and rural Australia. The Veterans’ Access Network is a national work unit, providing high quality and professional services to the veteran community, which primarily consists of veterans and their families, current serving members and representatives of ex-service organisations.

**Duties**

In accordance with the principles of workplace diversity, Work Health and Safety, participative work practices, APS values and APS Employment Principles:

- Manage the day-to-day client service delivery and office operations to deliver frontline services for veterans and their families.
- Manage a team, including setting expectations, managing performance, identifying and delivering training, building teams and developing others.
- Obtaining evidence to guide performance discussions and address underperformance by utilising the department’s underperformance policy.
- Inspire and motivate a team of client service officers to be innovative, creative and high performing.
- Manage the workload of the team by allocating resources, and making sure key due dates are met.
- Liaise with key internal and external stakeholders including other DVA business areas, other government departments and agencies.
- Undertake and contribute to DVA projects and transformation initiatives and proactively provide feedback to improve systems and processes.
- Personally delivering services as required, to support clients who are at risk or have complex needs and are escalated to the manager.
- Delivering presentations to ex service organisations or other stakeholder groups.
- Management of regional offices and offices co-located with other government departments.

**Eligibility**
- Applicants must be an Australian citizen to apply.

**Notes**

This recruitment process is being used to fill an ongoing or non-ongoing position.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Where a non-ongoing position is offered, the role will be filled for a specified term of up to 18 months. A specified term may be extended up to a maximum period of 3 years.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

Applicant Information Opens in new window

  • Aps6 Project Officer

    5 days ago

    Surry Hills, New South Wales, Australia Chandler Macleod Full time

    Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years.Chandler Macleod is currently recruiting for an experiencedAPS6 Policy Officer to join a leading Federal Government agency. This is an immediate start with a contract term of12...

  • Aps6 Case Management

    2 weeks ago

    Surry Hills, Australia DFP Recruitment Services Full time

    **Job description**: - **Multiple Federal Government opportunities in Parramatta and Surry Hills**: - ** APS6 - $60.26/hour + super**: - ** 12-month contract with possibility of extension**: - ** Hybrid remote work (WFH), 2 days weekly** Our Client is a Federal Government body that supports Australians and their families by valuing a positive...

  • Aps6 Case Management Officer

    2 weeks ago

    Surry Hills, Australia Talent International Full time

    **Job Details**: **Location** Parramatta **Salary** Up to AU$58.50 per hour **Job Type** Full Time **Ref** BBBH98757_1676590779 **Contact** Uvez Ahmed **Posted** about 2 hours ago Talent International is currently recruiting for an **APS6 Case Management Officer x 11 **to work for one of our **Federal Government clients** based in **Parramatta /...

  • Aps5 and Aps6 Co-design Project Officers

    3 weeks ago

    Surry Hills, Australia DFP Recruitment Services Full time

    **Job description**: - **Federal Government opportunities in Surry Hills and Newcastle**: - ** APS5 - $55.24 per hour + super - 6 months contract with possible extension**: - ** APS6 - $60.26 per hour + super - 12-month contract with possible extension**: - ** Hybrid work arrangement** **About the client**: One of our clients is now seekingAPS 5 and APS...

  • Aps5/aps6/el1 Strategy Officers

    3 weeks ago

    Surry Hills, Australia DFP Recruitment Services Full time

    **Job description**: - **Multiple Federal Government opportunities in Surry Hills**: - **12 months contract with the possibility of extension**: - **APS5 - $55.24/hour + super**: - ** APS6- $60.26/hour + super**: - ** EL1 - $602.55/daily + super** Our client is looking to fill positions for Strategy Officers at APS5, APS6, and EL1 levels in the Service...

  • Aps6 Case Manager

    5 days ago

    Surry Hills, New South Wales, Australia DFP Recruitment Services Full time

    Job description:- Multiple Federal Government opportunities in Parramatta and Surry Hills: APS6 $60.26/hour + super:- 12-month contract with possibility of extension: Hybrid remote work (WFH), 2 days weeklyOur Client is a Federal Government body that supports Australians and their families by valuing a positive contemporary attitude to...

  • Aps6 Research Administration Officer

    2 months ago

    Surry Hills, Australia Chandler Macleod Full time

    **Location** *** - Surry Hills, New South Wales**Category** *** - Office Support**Salary** - $60.26 AUD - $60.26 AUD Hourly**Posted** - 15-Nov-2023**Work type** - Contract**Contact** - Chloe Dye**Reference** - BH-153873Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these...

  • Aps6 Case Management

    5 days ago

    Surry Hills, New South Wales, Australia DFP Recruitment Services Full time

    Job description:- Multiple Federal Government opportunities in Surry Hills and Parramatta: 12-month contract with possibility of extension:- $60.26 per hour + superOur Client is currently seeking multiple APS6 Case Managers to join their team in Parramatta and Surry Hills.Responsibilities may include but are not limited to:Obtaining necessary information...

  • Aps6 Case Management

    5 days ago

    Surry Hills, New South Wales, Australia DFP Recruitment Services Full time

    Job description:- Multiple Federal Government opportunities in Parramatta and Surry Hills: APS6 $60.26/hour + super:- 12-month contract with possibility of extension: Hybrid remote work (WFH), 2 days weeklyOur Client is a Federal Government body that supports Australians and their families by valuing a positive contemporary attitude to...

  • Aps5/aps6/el1 Strategy Officers

    5 days ago

    Surry Hills, New South Wales, Australia DFP Recruitment Services Full time

    Job description:- Multiple Federal Government opportunities in Surry Hills:12 months contract with the possibility of extension:- APS5 - $55.24/hour + super:- APS6- $60.26/hour + super:- EL1 - $602.55/daily + superOur client is looking to fill positions for Strategy Officers at APS5, APS6, and EL1 levels in the Service Design and Improvement Group of the...

  • Aps6 Ict Workforce Co

    2 months ago

    Surry Hills, Australia Chandler Macleod Full time

    **Location*** - Surry Hills, New South Wales - **Category*** - Human Resources - **Salary** - $60 AUD - $60 AUD Hourly - **Posted** - 08-Apr-2024 - **Work type** - Contract - **Contact** - Zoe Eagles - **Reference** - BH-159398 - **Federal Government opportunity open to NSW Surry Hills, VIC Richmond, Geelong, QLD Brisbane.** - **12-month contract with the...

  • Aps6 Research Administration Officer

    5 days ago

    Surry Hills, New South Wales, Australia Chandler Macleod Full time

    Location***- Surry Hills, New South WalesCategory***- Office SupportSalary- $60.26 AUD - $60.26 AUD HourlyPosted 15Nov2023Work type ContractContact Chloe DyeReference BH153873Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25...

  • Aps6 Case Manager

    2 weeks ago

    Surry Hills, Australia DFP Recruitment Services Full time

    **Job description**: - **Multiple Federal Government opportunities in Parramatta and Surry Hills**: - ** APS6 - $60.26/hour + super**: - ** 12-month contract with possibility of extension**: - ** Hybrid remote work (WFH), 2 days weekly** Our Client is a Federal Government body that supports Australians and their families by valuing a positive...

  • Aps6 Rehabilitation Case Manager

    5 days ago

    Surry Hills, New South Wales, Australia DFP Recruitment Services Full time

    Job description:- Federal Government opportunity in Surry Hills: 12-month contract with possibility of extension:- $60 hourly + superThe role is responsible for undertaking a range of procedural, operational and administrative activities within a HR environment. They will be responsible for the provision of efficient, accurate advice and assistance to...

  • Aps5 and Aps6 Program Support Officer

    5 days ago

    Surry Hills, New South Wales, Australia DFP Recruitment Services Full time

    Job description:- Federal Government opportunities in Surry Hills: 18-month contract with the possibility of extension:- APS5 - $55.24 per hour + super:- APS6 - $60.26 per hour + superAs an APS5 Program Support Officer, you will provide vital technical expertise across various programs and activities, contributing to the achievement of business unit...

  • Aps5 and Aps6 Program Support Officer

    7 days ago

    Surry Hills, Australia DFP Recruitment Services Full time

    **Job description**: - **Federal Government opportunities in Surry Hills**: - ** 18-month contract with the possibility of extension**: - **APS5 - $55.24 per hour + super**: - **APS6 - $60.26 per hour + super** **As an APS5 Program Support Officer,** you will provide vital technical expertise across various programs and activities, contributing to the...

  • Aps6 Ict Workforce Co

    5 days ago

    Surry Hills, New South Wales, Australia Chandler Macleod Full time

    Location Surry Hills, New South Wales- Category Human Resources- Salary- $60 AUD - $60 AUD Hourly- Posted 08Apr2024- Work type Contract- Contact Zoe Eagles- Reference BH159398- Federal Government opportunity open to NSW Surry Hills, VIC Richmond, Geelong, QLD Brisbane.- 12-month contract with the possibility of extension:$60.26 per hour + superOut Federal...

  • Aps6 Case Management

    4 weeks ago

    Surry Hills, Australia DFP Recruitment Services Full time

    **Job description**: - **Multiple Federal Government opportunities in Surry Hills and Parramatta**: - ** 12-month contract with possibility of extension**: - **$60.26 per hour + super** Our Client is currently seeking multiple ** APS6 Case Managers** to join their team in Parramatta and Surry Hills. **Responsibilities may include but are not limited...

  • Aps6 Program Support Officer

    2 weeks ago

    Surry Hills, Australia Talent International Full time

    **Job Details**: **Location** Surry Hills **Salary** Up to AU$58.50 per hour **Job Type** Full Time **Ref** BBBH98865_1676903577 **Contact** Uvez Ahmed **Posted** 3 minutes ago Talent International is currently recruiting for a **APS6 Program Support Officer** to work for one of our **Federal Government clients** based in **Surry Hills /...

  • Aps6 Rehabilitation Case Manager

    4 weeks ago

    Surry Hills, Australia DFP Recruitment Services Full time

    **Job description**: - **Federal Government opportunity in Surry Hills**: - ** 12-month contract with possibility of extension**: - **$60 hourly + super** The role is responsible for undertaking a range of procedural, operational and administrative activities within a HR environment. They will be responsible for the provision of efficient, accurate...