Aps6 Case Management Officer

2 weeks ago

Surry Hills, Australia Talent International Full time

**Job Details**:
**Location**

Parramatta

**Salary**

Up to AU$58.50 per hour

**Job Type**

Full Time

**Ref**

BBBH98757_1676590779

**Contact**

Uvez Ahmed

**Posted**

about 2 hours ago

Talent International is currently recruiting for an **APS6 Case Management Officer x 11 **to work for one of our **Federal Government clients** based in **Parramatta / Surry Hills. **The position is **12-month contract role with the possibility of extension** and are paying **$**58.50 per hour + Super**.***

7.6 hours per day and 38 hours per week.

**Description**:

- Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the client.
- Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.

**Key skills required for role**:

- Case Manages for the National Access team. Experience
- Previous work experience in Case management dealing with a high number of cases
- Background in Investigations/government Investigations
- Legal/Dispute Resolution/Conciliation background/ Alternative Dispute Resolution Experience.

**Desirable skills to have for the role**
- Previously worked for the client or other government agencies in a similar role
- Experience in claim management (work cover, ComCare or public liability), insurance (steering clear of motor claims or other first party claims managers), and personal injury experience Highly regarded Skills
- Demonstrated ability to understand and interpret legislation
- High Level of communication and interpersonal skills
- Critical thinking and problem-solving skills
- Experience in dealing with highly sensitive and often complex/emotional matters
- Ability to work in a team environment.
- Ability to work remotely and independently
- Ability to learn in a fast faced environment
- Has a can-do attitude

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