Analyst, Payment Services

3 months ago

Sydney, Australia MUFG Bank, Ltd., Australia Full time

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

**About the role**:
In this role, you will perform the day-to-day operations of the Payment Services team and provide assistance to internal and external stakeholders.

**What you'll be doing**:

- Be the primary point of contact for clients, relationship managers and internal departments, liaising with stakeholders and other financial institutions
- Support all payment functions and maintain excellent service levels
- Provide internal and external customers with exceptional service by ensuring all functions are actioned in a timely and accurate manner
- Profiling payment instructions for processing Centre
- Process all low value payments (EPS, Periodical Payments)
- Process internal book transfers, including booking FX Contracts.
- Assist with BOD process and EOD reconciliation
- Prepare monthly statistics for reporting
- Openly communicate with processing centre on business and customer enquiries
- Liaise with Treasury Front Office and other businesses on funding position and FX settlements

**What we are looking for**:

- Experience in an Operations processing role and payments knowledge is desirable, but not essential
- Excellent communication, both verbal and written
- Strong attention to detail
- Time management skills and ability to manage workload, escalating where necessary
- Customer focus and willingness to go above and beyond
- Efficiency and accuracy
- Innovation and process improvement is desirable

MUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as “MUFG”) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

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