Franchise Hotel

4 weeks ago

Brisbane, Australia Vignette Collection Full time

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_.

**About Us**

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.

We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.

At Hotel X, we look for people who are ready to show up and change the world, one interaction at a time. You will love to have fun and look for ways to say yes. Problem solving will be your forte and you will know how to bring that competitive edge by delivering exceptional experiences for our guests, every time You will enjoy being surrounded by luxury and understand the importance of the finer details.

**OUR CULTURE & VALUES**
- Deliver excellence through service
- Embrace a growth mindset
- Communicate honestly and transparently
- Consider people, community and planet
- Have each other's backs and respect differences
- Show up and bring positivity
- Take accountability & own our mistakes
- Entrepreneurial mindset where innovation is key...we want to lead the way and are lucky to have the flexibility to do so

**Your day to day**:
*** You** **will play an integral part of the Hotel Leadership Team and are a role model for excellence in service delivery at our Hotel. Day to day, you will oversee all aspects of Hotel operations on shift to deliver a unique guest experience. Your passion for driving performance and engagement will be evident through your commitment to providing quality coaching and development opportunities for your team. *As the Hotel's Food & Beverage outlets are managed independently from the Hotel, there will be no F&B component to this role, with the exception of room service delivery to our guests.**
**What we need from you**

*** There are a few essential requirements for this role such as the ability to work across a rotating 7 day roster, including early mornings, nights, weekends and public holidays, current First Aid, CPR, RMLV & RSA qualifications and an open manual driver's license without restriction. You must also have full unrestricted working rights.**
**What we offer**

*** Hotel X is an exciting brand (a little different from the norm). We take our work seriously, injecting passion into the delivery of a memorable guest and employee experience. To do this well, we prioritise quality in everything we do, recognising that every member of our team has an important role to play in bringing our brand to life. Of course, we have all of the usual perks, including**:

**As a valued member of our dynamic team, you will have access to**:
***

***:

- **Fun Enjoy team building, regular events, and a vibrant atmosphere**
***:

- **The IHG Employee Room Benefit & Friends and Family Program**:

- **Sales incentives and recognition schemes**:

- **Hotel X pays for 100% of any 6 therapy, mental health, or coaching sessions each year plus access to a variety of well-being resources**
***:

- **Career development, mentoring and community support opportunities**:

- **The chance to experience a unique Hotel environment, a little different to the norm**
***

***Come and experience our X Factor for yourself and **APPLY NOW**

*** Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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