Metering Supervisor

1 week ago

Sydney, Australia BSA Full time

A competitive salary package based on skills and experience
- Learning and development opportunities
- We value diversity & inclusion

**Company Overview**:
BSA is a comprehensive technical service contracting company that has successful long-term relationships with our clients. We are founded upon a commitment to provide innovative and flexible solutions, which are driven by a culture of continuous improvement. Our clients and their customers benefit from BSA’s highly skilled and experienced resources, and a responsive Executive Management Team. The team at BSA share the same objective; ensuring a consistent managed approach with safety remaining central to every action performed. At BSA, we care about people and the environment. We acknowledge our environmental, social and community obligations, and this contributes to an ongoing focus on safety and sustainability. BSA's geographic footprint stretches across 24 locations Australia-wide and growing.

**Position overview**:
As the Metering Supervisor it will be your responsibility to supervise and manage day to day field service activities of project field personnel to ensure compliance with client’s Service Level Agreement and key performance indicators. You will be required to provide technical guidance and support to field employees and contractors. A part of your role will be to support the Field Supervisor to administer corrective actions to prevent occurrence of work deficiencies and verify company procedures are implemented and recommend improvements. You will bring strong leadership and coaching/mentoring skills and the ability to drive improvement.

**Position responsibilities**:

- Oversee daily field operations of field personnel, field employees and contractors in specific region / particular project
- Conduct all quality checks and complete associated documentation checks
- Provide onsite field support to BSA contractors and employees
- Provide daily updates to Operations Manager regarding all facets of operations including contractor and employee absences
- Meet key performance indicators set by client or BSA
- Provide solutions to more complex technical problems and solutions to in day work failed visits.
- Proactive communication including delays during daily works
- Communicate with client on behalf of BSA
- Assist in the onboarding of contractors in project areas.
- Other duties related to field activity both externally and internally including installations and service calls as required.

**Support Field Supervisor to**:

- Initiate or recommend solutions to deficiencies
- Administer corrective actions to prevent occurrence of work deficiencies
- Verify company procedures are implemented and recommend improvements
- Manage workforce availability and capacity
- Stock distributions and sundry material management
- Assist technical training
- Attend to customer complaints and enquiries

**Qualifications/ Experience**:

- NSW Electrical Licence with 5+years experience.
- Team/Contractor management experience.
- Excellent technical ability and Time Management.
- Extensive metering experience.

**Why work with us**:

- A competitive salary package based on skills and experience
- Learning and development opportunities
- Employee Assistance program
- Company Uniform, mobile phone or phone allowance and vehicle or vehicle allowance

Join us and be a part of an enviable, progressive culture with an enjoyable, results-driven work environment.

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