Product Owner
2 weeks ago
**Product Owner, CSD Insights and Reporting**
**_Do work that matters _**
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.
The Customer Service Direct, insights and reporting team (india) supports our customers in DB/DL voice, messaging and CEBA channels, as well as collections reporting. The analytics team ensures these processes runs smoothly and optimally by delivering operational reporting and insight.
**_See yourself in our team _**
As a Product Owner CSD insights and reporting (India), you will report into the Executive Manager, Customer Service Direct Insights & Reporting. You will be leading a team with the full spectrum of data delivery capabilities, through to analytics, insights, and reporting. You will be accountable for end-to-end ownership from strategy, planning and through to execution. You are strategic, analytical and a forward-thinking creative problem solver, highly capable of driving through ambiguity - you’ll constantly identify and execute solutions to challenges/opportunities.
**_In any given week you will: _**
- Work with the crews to understand both requirements on data delivery and business insights, to set and implement the strategic direction for the data strategy, along with overseeing execution.
- Manage a mix of internal and external stakeholders, with stakeholders across Domains and/or Business Units or Support Units.
- Lead and develop a multi-disciplinary squad of data delivery and analytical professionals, creating a psychologically safe, inclusive, accountable, and high-performance culture
- Define and deliver the squad’s roadmap, vision, and KPIs and manage the squad’s performance to defined OKR’s
- Lead delivery team members and stakeholders to ensure timely and quality delivery of strategic initiatives
- Be accountable for end-to-end delivery (including managing requirements lifecycle, production deployment, and release day coordination and sign-off)
- Act as the voice of the customer and business and translate this for the squad.
- Drive product exploration (using design thinking and analytics) and formulate hypotheses to validate product strategy / design
- Ensure all obligations across customer, regulatory, internal policy and process frameworks (such as GDF, PDDP, RiC) are fully met and satisfied
- Identify, articulate and manage risks, dependencies and compliance across streams of work e.g. customer propositions
- Drive squad effectiveness and agile maturity i.e. sprint burn down, release burn up, and squad/team health in partnership with Agile Coaches and Performance Leads
- Advocate and contribute to best practices and share learnings with the Product Owner community within CBA, including mentoring Product Owners and squad members, and challenging and influencing stakeholders across the Crew.
- Define product vision, goals and roadmap, aligned to Crew objectives and purpose, and engage with key stakeholders (Business and Technology) to manage its delivery.
**_We're interested in hearing from people who have: _**
We’re looking for someone who thrives in a dynamic, collaborative environment and is passionate about using data to drive meaningful improvements. Your blend of technical skills and ability to communicate complex ideas in simple ways will help you excel in this role. You’ll also have
- Experience in working in a financial services environment or a similar multifaceted organisation
- Advanced problem solving capability
- Demonstrated delivery related experience in data domain
- Domain knowledge in Collections, Direct Banking or Direct Lending is highly desirable
- 8+ years’ experience in analytics, process improvement, or related fields.
- Proficiency in SQL, Tableau, Power BI, Excel, and a solid understanding of data management practices will be an added advantage
- Strong qualitative and quantitative analytical skills to solve complex problems and recommend intuitive solutions.
- Experience in process improvement roles, particularly in driving operational efficiency will be well regarded.
- Risk Mindset - All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks;
- Stakeholder Management - Demonstrated ability to translate complex concepts into simplified stakeholder key messages and present to senior leaders;
- Commercial acumen - Demonstrated understanding of key business concepts and translating this into actionable insights;
- Subject matter expert - Proven experience in using best practice across analytics, data management, process improvement and governance.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional
-
Product Owner
4 weeks ago
Sydney, New South Wales, Australia Product-Consumer-Core Resi Full timeWe're looking for a highly skilled Product Owner to join our Core Web squad in Sydney. This is a 15-month maternity leave cover max-term contract role that offers the opportunity to make a real impact on our consumer experience.As a Product Owner, you will play a critical role in translating our product vision into actionable plans and detailed requirements....
-
Product Owner
7 months ago
Sydney, Australia HAYS Full time12-month contract basis opportunity for a Product Owner with Banking and Credit Card experience **Product Owner - Unsecured lending** **Your new company** - Join on a 12 month contract basis a dynamic and growing organization at the forefront of the financial industry, leading significant acquisitions to expand their portfolio.**Your new role** - Bring...
-
Product Owner
7 months ago
Sydney, Australia Westpac Banking Corporation Full timeProduct Owner **Product Owner** - **Permanent full-time role**: - **Hybrid Working Model - Currently 2 day is the office**: - **Challenging and Exciting Role** **How will I help?** We have an immediate opportunity for a Product Owner with seasoned product ownership skills, a strong delivery background and experience in helping teams and organisations...
-
Product Owner
7 months ago
Sydney, Australia Westpac Group Full time**Product Owner** - **Permanent full-time role**: - **Hybrid Working Model - Currently 2 day is the office**: - **Challenging and Exciting Role** **How will I help?** We have an immediate opportunity for a Product Owner with seasoned product ownership skills, a strong delivery background and experience in helping teams and organisations transition to an...
-
Product Owner
6 months ago
Sydney, Australia Allura Partners Full timeHighly collaborative team in a supportive environment - Looking for a Product Owner with insurance experience - Permanent position headquartered in Sydney CBD This ASX-listed, global insurance organisation is based in Sydney CBD and growing its Business Transformation Unit with multiple Product Owner positions. You've almost certainly used their product!...
-
Product Owner
4 weeks ago
Sydney, New South Wales, Australia Product-Consumer-Core Resi Full timeAt Product-Consumer-Core Resi, we're on a mission to revolutionize property search and related services. As our ideal candidate, you'll be an instrumental part in driving this vision forward.About the RoleWe're seeking a seasoned Product Owner to join our Core Web squad. In this role, you'll collaborate closely with our Tech Lead, Designer, and Engineering...
-
Product Owner
1 month ago
Sydney, Australia Talent International Full timeOur Client, a leading Bank based in Sydney CBD, requires a Product Owner to manage a complex, multi-squad Business Banking product. The successful candidate will play a pivotal role in driving data-centric initiatives, including Data Analysis, Data Products, and Data Platforms. Key Responsibilities: Strategic Leadership: Define and execute the product...
-
Product Owner
6 months ago
Sydney, Australia HAYS Full timeProduct Owner to join a leading Financial Services company in Sydney CBD **Your new company** There is an exciting opportunity to join a leading Bank as a Product Owner focusing on an Unsecured Lending Program. **Your new role** Within this high-impact role, you will: - Be accountable for execution of a strategy to deliver product and business readiness...
-
Product Owner
3 weeks ago
Sydney, Australia ASIC Full timeThe role The Product Owner is responsible for representing the business and acting as an escalation point for the business teams while at the same time driving the uplift and modernisation of ASIC's registers, user channels, and interfaces. The Product Owner will also be required to manage and lead Business Analysts in developing high-quality,...
-
Product Owner
3 months ago
Sydney, Australia FIS, Inc. Full timeProduct Owner We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS? **About the...
-
Product Owner
6 months ago
Sydney, Australia HAYS Full timeProduct Owner - Salesforce - Higher Education **Your new company** You'll be working for a Sydney-based university. **Your new role** You will be responsible for leading the development and enhancement of the Salesforce product. You will be collaborating with stakeholders, BA's developers and other cross-functional teams to manage product backlog and...
-
Product Owner
2 months ago
Sydney, Australia Westpac Group Full time**Manager - Product Owner Consumer Financial Crime - **Join Westpac’s Financial Crime Team in Consumer Banking COO**: - **Established career path and progression opportunities**: - **Sydney based permanent role** **How will I help?** The Consumer Financial Crime team supports the consumer business in managing their financial crime risk while enabling...
-
Product Owner
3 months ago
Sydney, Australia FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Computer Engineering **Travel Percentage**: 10 - 15% We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our...
-
Product Owner
6 months ago
Sydney, Australia National Australia Bank Full timeProduct Owner **Product Owner** **Job no**: 792568 **Business unit**: Group Chief Operating Officer **Primary position location**: 2 Carrington St, Sydney, NSW **Work type**: Permanent Full time **Region**: NSW- Sydney CBD, VIC- Melbourne CBD - **Make a genuine difference through the work you do**: - **Be rewarded and recognised for the value you...
-
Product Owner
1 month ago
Sydney, Australia Product-Consumer-Core Resi Full timePlease note this role in a 15-month maternity leave cover max-term contract based in Sydney. As a Product Owner on the Core Web squad, you will play a critical role in translating the product vision set by the Group Product Manager into actionable plans and detailed requirements. Embedded within your squad, you’ll work closely with the Tech Lead,...
-
Product Owner
3 months ago
Sydney, Australia Westpac Banking Corporation Full timeProduct Owner **Role - Product Owner - Req 52071** - Permanent - Location: Sydney **How will I help?** The Product Owner will work with the Service Owner to define and prioritise the backlog of work to deliver on priorities aligned to strategic commitments -setting clear squad vision / goals and ownership of future roadmap. - Work collaboratively in the...
-
Product Owner
2 months ago
Sydney, Australia FIS, Inc. Full timeProduct Owner We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS? About the role: As...
-
Product Owner
3 months ago
Sydney, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Region**: NSW- Sydney CBD, Hybrid: Work from any Capital City in Australia - **Bring your experience as a Product Owner with expertise in Digital and Business Banking**: - **Drive world class, simple and intuitive experiences **for customers and colleagues**: - **You’ll join a high-performing business, backing...
-
Product Owner
2 months ago
Sydney, Australia Westpac Group Full timeManager – Product Owner Consumer Financial Crime Join Westpac’s Financial Crime Team in Consumer Banking COO Established career path and progression opportunities Sydney based permanent role How will I help? The Consumer Financial Crime team supports the consumer business in managing their financial crime risk while enabling change to uplift the...
-
Product Owner
3 months ago
North Sydney, Australia Fiserv, Inc. Full time**Calling all innovators - find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit...