Corporate Boardroom Attendant

5 days ago

Melbourne, Australia Sharp & Carter Full time

Exceptional city views in a brand new officespace on Collins St
- Weekly massages | Ability to purchase extra annual leave
- Social activities & Friday drinks | Monthly Bday cakes

**About the role**

The Guest Experience Officer plays a pivotal role in delivering an exceptional experience for all visitors to the Head Office. This involves providing outstanding hospitality, managing reception duties, maintaining a professional front-of-house environment, coordinating internal events catering, and overseeing stock and supplies. As the first point of contact for visitors, this role is crucial in ensuring a positive, on-brand experience aligned with our clients values and culture.

The work schedule is Monday to Friday, from 8:30 am to 5:00 pm, with a one-hour lunch break. There is typically 40-50 people in the office at any one time and at capacity there would be around 80 employees. Please be aware that the role involves being on your feet for a significant portion of the day.

**Key Responsibilities**
- Deliver exceptional customer service to all visitors.
- Greet, assist, and manage check-in using the iPad system.
- Prepare and offer beverages.
- Coordinate catered company events.
- Set up weekly staff social gatherings.
- Administer various functions, competitions, and special occasions.
- Maintain tidy and welcoming front-of-house areas.
- Manage client meeting rooms, kitchens, and ensure meeting room readiness.
- Answer all incoming calls, redirect as required.
- Administer procurement and supply management, including ordering, invoicing, and maintaining stock levels.

**Requirements**:

- A positive and proactive approach
- Excellent written and verbal communication skills
- Experience in a similar position
- Professional presentation with an approachable demeanour
- A hospitality or front of house backgound would be advantageous

***
**About our Client**

Established in the 1970's our client is one of the largest privately owned organisations in the country. They are a multi-faceted business which touches on all areas of property, including residential, commercial, retail, industrial and hotels.

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