Teacher Happiness Team Member
6 months ago
Melbourne, Australia | Customer Support | Full-time
Young people all over the world deserve a world-class science education.
In today’s digital age, it’s crucial for students to not only navigate the sea of information on social media but to become equipped with the critical thinking skills and tools needed to solve the big issues of tomorrow. Great science classrooms are about just that.
More than 1 in 3 Australian secondary schools use Stile’s science curriculum to explore and analyse the science behind the big issues facing us globally. Stile empowers teachers with everything they need to deliver a relevant, engaging and rigorous science education for their students with videos, lesson plans, questions, simulations, activities and more.
But we need your help, because there’s so much more we can do to support our hard working teachers.
We need you on the front-lines, assisting teachers when they write or call in needing help. To do whatever it takes to make their day just that little bit easier.
Let’s be clear, this is a customer support rolebut a support role like none other. We’re obsessive about making every interaction delightful. We pride ourselves on getting back to teachers within minutes, not days. We love the idea that we’re making the lives of busy, overworked teachers just that little bit easier. They notice the extra effort we make, and are always hugely appreciative. We also believe in giving our team the flexibility to own and solve problems - there are no scripts or chatbots here
We’re looking for someone to join our team who is as obsessed as we are with delighting others. This is a full-time role with an immediate start. This is not a temporary position - we’re looking for someone who wants to join the team and be part of something pretty special for years to come. You’ll be the fourth member of our happiness team, supported by a wider customer team that work closely together to deliver a delightful experience for teachers at every interaction.
Here are some of the things you’ll be doing to help revolutionise science education:
- **Answering inbound enquiries**
Sometimes you’ll know the answer. Sometimes you’ll jump on a quick video or screen sharing session to really see what’s going on. Expect to be liaising with our engineering department to identify and report software bugs (though of course, we don’t have bugs).
If we’ve made a mistake, we give you the flexibility to make it right. Will you send them a hand-written card? A hamper? Up to you, but whatever it takes.
- **Making happiness even better**
You’ll be on the active lookout for ways we can become even better at serving teachers. One way is to continuously update and add to our self-service help centre, writing new articles that empower teachers to find answers to questions themselves.
- **Special Projects**
Variety is the spice of life. Once you’re thoroughly settled into your role, you’ll get the opportunity to participate in projects that help support Stile as a whole. We’ll work together to find projects that complement your skills and make the most of your time outside of the support queue
One project we’d currently love help with is arranging the delivery of goodies to our teachers. If you delight in delighting others, this could be a great fit.
**The Details**:
**About you**:
- You have a natural affinity for technology and computers - you’re comfortable teaching yourself how to use new software and pick it up far quicker than most. You’re likely the one always getting asked to fix someone’s computer, and when you don’t have the answers, you know the value of a quick Google search.
- You generally like to leave things better than you found them (ever rearranged the spices cupboard?) You love making things better. You pick up litter and straighten picture frames as you walk past. Most people think these are small things, but you know how important those small things really are.
- You’re empathetic. You have the ability to put yourself in the shoes of a teacher who is struggling to solve a problem and may be stressed as a result. You know how to communicate effectively to help.
- You're eager to learn. Super eager. You soak up feedback, incorporate it, and are constantly driven to be better. You can't help it.
**Hours and location**:
This is a full-time, permanent role based in Melbourne, Australia. You will be working from the head office in the Paris end of Melbourne CBD.
Overall we’re an “in-person” culture (we enjoy working together face to face), but we’re also flexible. There will be opportunities to work from home 1-2 days per week, or remotely for periods, once you settle in.
This role is all about helping teachers solve their problems, which can mean a few hours on the occasional Sunday afternoon and one weekend on call each month (though it’s rare you’ll actually get a call). Whatever the case, we’re big believers in helping ou
-
Teacher Happiness Team Member
6 months ago
Melbourne, Australia Stile Education Full timeMelbourne, Australia | Customer Support | Full-time Young people all over the world deserve a world-class science education. In today’s digital age, it’s crucial for students to not only navigate the sea of information on social media but to become equipped with the critical thinking skills and tools needed to solve the big issues of tomorrow. Great...
-
Customer Happiness Manager
7 months ago
Melbourne, Australia DECIEM Full time**WHAT ON EARTH IS DECIEM?** Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and...
-
Customer Happiness Manager
7 months ago
Melbourne, Australia DECIEM Full time**WHAT ON EARTH IS DECIEM?** Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and...
-
Physical Education Teacher
1 month ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Eastern Metropolitan Job type: Full time / From 28/01/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1451619 **Location Profile**: Thomas Mitchell Primary School, located in Endeavour Hills, was established in 1991 and has grown to become a leading school in the South East...
-
Primary Teacher
7 months ago
Melbourne, Australia Prospero Teaching Full timeProspero Teaching is working alongside a Primary school who are looking for a Primary Teacher to start in Term 2 The school is based in Western Melbourne. The position is full time and will be offered as a fixed-term contract. The role will involve teaching Primary – Years 5 or 6. The school are happy to consider teachers of all experience levels. ...
-
Teacher Aide
2 months ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Southern Metropolitan Job type: Part time / From 28/01/2025 - 26/01/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1450814 **Location Profile**: **School Profile** Langwarrin Park Primary School was founded in 1989. Situated in the City of Frankston the school is set in...
-
PDHPE Teacher
7 months ago
Melbourne, Australia Prospero Teaching Full timeProspero Teaching is working alongside a Secondary school who are looking for a PDHPE Teacher to start in Term 2 The school is based in Southwest Melbourne. The position is full time and will be offered as a fixed-term contract. The role will involve teaching PDHPE teaching across Stage 4, 5 and 6. The school are happy to consider teachers of all experience...
-
Customer Happiness Associate
7 months ago
Melbourne, Australia DECIEM Full time**WHAT ON EARTH IS DECIEM?** Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and...
-
Customer Happiness Associate
4 months ago
Melbourne, Australia DECIEM Full time**WHAT ON EARTH IS DECIEM?** Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and...
-
Stem Teacher
3 weeks ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Eastern Metropolitan Job type: Part time / From 28/01/2025 - 05/10/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1457374 **Location Profile**: Montrose Primary School is situated 35 kilometres from Melbourne, nestled into the foothills of the Dandenong Ranges. The school...
-
Team Member
4 months ago
Melbourne, Australia Bitterjoy (Smoothie and Acai Bar) Full time**Company Overview**: Get ready to blend joy into every day at Bitterjoy, Melbourne's newest smoothie and acai bar located near Queen Victoria Market in the bustling CBD. We're all about serving up vibrant flavours and wholesome goodness with a smile! **Location**: Melbourne CBD, 3000 **Job Type**: Part-Time **Key Responsibilities**: - Whip up our...
-
Team Member
4 weeks ago
Melbourne, Australia Bitterjoy (Smoothie and Acai Bar) Full time**Company Overview**: Get ready to blend joy into every day at Bitterjoy, Melbourne's newest smoothie and acai bar located near Queen Victoria Market in the bustling CBD. We're all about serving up vibrant flavours and wholesome goodness with a smile! **Location**: Melbourne CBD, 3000 **Job Type**: Part-Time **Key Responsibilities**: - Whip up our...
-
English Teacher
2 months ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Southern Metropolitan Job type: Full time / From 28/01/2025 - 23/01/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1446660 **Location Profile**: Westall Secondary College is located in the southeast of Melbourne. It is 30 minutes from the Melbourne Central Business District...
-
Graduate Teacher Program
2 weeks ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time / From 28/01/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1458434 **Location Profile**: Hurstbridge Primary is a friendly, happy and caring school community that values diversity, curiosity, respect and balance. We...
-
Brass Instrumental Music Teacher
1 month ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Eastern Metropolitan Job type: Part time / From 28/01/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1451920 **Location Profile**: Brentwood Secondary College is located in the eastern Melbourne suburb of Glen Waverley. The College has a student population of...
-
Teacher Aide
3 weeks ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Eastern Metropolitan Job type: Part time / From 28/01/2025 - 19/12/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1457623 **Location Profile**: Mitcham Primary School has been established since 1888 and relocated to its present site on Mitcham Road, Mitcham in 1930. The...
-
Chinese Teachers
2 months ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Western Metropolitan Job type: Full time / From 28/01/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1448702 **Location Profile**: **A new school opened in January 2024** **Serving the needs of families in Wyndham and Werribee.** **Year 7 students in 2024 with Year 8...
-
Music Teacher
3 months ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time / From 28/01/2025 - 26/01/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1439548 **Location Profile**: Glenroy Special School provides a stimulating, caring and safe learning environment for students with physical...
-
Pathways Team Member
1 month ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Western Metropolitan Job type: Part time / From 28/01/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1449147 **Location Profile**: We believe that our students flourish when we create an environment of high support and high expectations. We focus on learning,...
-
Teacher Aide
2 months ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Southern Metropolitan Job type: Full time / From 28/01/2025 - 26/01/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1448161 **Location Profile**: St Kilda Primary School is a vibrant school of approximately 440 students where life is happy, colourful, energetic, evolving and...
